14 DAY TRIAL // As we’ve reported to you earlier today, some of the updates that were released to users as part of the April 2015 Patch Tuesday cycle aren’t new but instead are re-offered on some machines despite the fact that they were shipped a few months ago.
Unfortunately for many users, one of the updates that experience the same behavior is KB3013769, a botched patch that was causing BSODs on computers running Kaspersky security software.
The update was first launched in December 2014, and at that time, security engineers working for both Kaspersky and Microsoft confirmed that there was an issue with this patch and suggested Windows users to remove the security apps, install the app, and then re-install Kaspersky’s solutions.
The same is detailed on the official page of KB3013769, but there’s nothing mentioned about this update being re-offered to computers that have already received it in the last few months. And because of the issues it’s causing, some PCs might once again get a BSOD all of a sudden.
Just an update rollup for Windows 8.1
According to the official page of the update, KB3013769 is an update rollup for Windows 8.1, so only this particular OS version is affected by the issue.
Microsoft itself acknowledged the issue and said that some machines could get a BSOD reading “SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (kl1.sys),” with a number of PCs sometimes being unable to boot again until the patch or the Kaspersky security product is removed.
“This problem applies to both 32-bit and 64-bit Windows 8.1 editions. An installation of a Windows update typically creates a restore point to which the system can be rolled back in case the installation or the updates causes any problems,” Microsoft explained.
As you can see, there are ways to deal with the BSOD in case you’re getting it, but it’s still not clear why some computers are getting the same updates over and over again, so we’ve contacted Microsoft for a word on this and will update the post when we get an answer.