Apple’s CEO offended by customer who suggests he is a liar

Apr 16, 2010 13:39 GMT  ·  By

Steve Jobs’ email replies seem to be flying in recently, with another customer showing immense discontent at the company’s planned release dates for the iPad in a message addressed to Apple's CEO.

Intentionally, the device has been delayed by a month. Apple issued an official statement on the matter, citing increased demand for it in the US. Basically, Apple is saying it didn’t predict the iPad would be that big of a hit, although part manufacturers may be at fault here as well.

These thoughts may have been crossing Paul Shadwell’s mind when, according to MacStories, he wrote to Steve Jobs, “Twice to my knowledge you have falsely stated international availability of the iPad and while I do not believe this is any fault of your own, I can imagine that you are not happy being shown as deliberately pulling the wool over the rest of the worlds eyes.

“This is what you said at the iPhone OS4.0 announcement:

“11:10AM – Q: Will iPad’s success impact its international launch?

“Steve: No, we said we’re launching internationally later in April, and we’re launching later in April.

“Please can you clarify what is happening and why it has taken so long for information to be released to the international community.

“May I suggest the following: Make it easier for us to purchase your products directly from the USA online Apple store. Many of us would be happy to do so and pay extra for local Applecare.

“I look forward to your response.”

If only Shadwell knew what that response would be, he’d have thought twice about saying he was looking forward to receiving it. In fact, he’d have probably taken a more cautious approach in calling Apple’s CEO a phony, using slightly more elegant words.

Jobs’ response reportedly was, “‘Deliberately pulling the wool over the rest of the worlds eyes’ Are you nuts? We are doing the best we can. We need enough units to have a responsible and great launch.”

Softpedia note

It may be wise for Apple fans to try to stay on Jobs’ good side. It’s one thing to seek answers, like the guy who wanted to know how OS X development was coming along. It’s another to suggest Jobs is deliberately hiding the truth from the public, and expect a calm, downplaying response.