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February 5th, 2007, 15:30 GMT · By Dragos Jijau

Internet Explorer 7 Installation Fails

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Microsoft launched the new Internet browser which is intended to be faster and more secure. As the result, users began the transition from the previous version to the brand new tabbed one. Those who were running counterfeit versions of Windows found themselves in the situation of not being able to install the new browser because of the genuine validation request. This article is not trying to treat this problem. We are discussing here about two situations of installation failure.

The first issue is related to the installation wizard which does not end. You may wait for as much time as you want and you won't get any result. It will simply stick forever. The most probable cause of this unpleasant situation is the Windows Update manager which tries to download and install updates for Internet Explorer 7. By default, when you install Internet Explorer, the update check box is selected and during the installation, the update manager searches for the latest updates using the Internet connection. It is very possible for the application to not be able to retrieve and install the required updates and therefore, Internet Explorer 7 installation cannot continue, remaining in an indefinite standby.

To fix this problem start the installation procedure and
make sure you disable the following option: "Install the latest updates for Internet Explorer and the Microsoft Windows Malicious Software Removal Tool (recommended)". The updates won't be retrieved and applied during the installation but they can be later downloaded using the Windows Update feature.

There is a second situation of installation failure for Internet Explorer 7. It expresses itself by displaying this error message:

Internet Explorer 7 could not be installed. You must restart your system to confirm that any changes to your system are undone.

After you restart, follow the "Internet Explorer Troubleshooting" shortcut on your desktop to get more information.

This happens because of two possible reasons:

Either there are some restrictions applied for some registry keys, files and folder or some security application spots the IE7 installation package as not being 100% trustful.

Microsoft recommends that you close all antivirus and antispyware applications because they can be the cause of IE 7's installation failure due to the restrictions they add. Microsoft support team offers as example Webroot SpySweeper that includes a component, IE Hijack shield, which does not permit the installation of the browser. The shield must be deactivated during the installation procedure and reactivated when the installation is complete.

Another way to discover what causes the installation fault is to consult the installation log file which is present inside the Windows folder under the name of IE7.log. Open the file, go to the bottom and using the search look for "IECUSTOM: Key is still unwriteable". This string mentions about the problem occurred during the installation. Normally, a registry subkey is incriminated. Using the registry editor, find that subkey and from the Edit menu, change the permissions to allow read and write under the administrators group. Click apply and exit the registry editor.

Now re-run the installation operation. Note that you might need to do this over and over again until you find and solve all the permission issues for all the registry keys involved in the installation process.

Another problem can be the backup procedure for the current Internet explorer. During the installation of IE 7, the previous version has to be backed up or updated. If this fails, the whole installation process goes down. To verify this, open the ie7.log file that I mentioned above and search for: "ArchiveFileForUninstall:ArchiveSingleFile Cancelled". Not finding it would be ok. It means we do not have a backup or update problem.

In case you do find something like this:

Time_stamp: ArchiveFileForUninstall:ArchiveSingleFile Cancelled
Time_stamp: DoInstallation:UpdSpCommitFileQueue for AlwaysQueue Failed: 0x4c7
,

you need to run this command at the Run menu:

For Windows XP users

echo y| cacls "%CommonProgramFiles%Microsoft SharedVGXvgx.dll" /P BUILTINUsers:R "BUILTINPower Users:C" BUILTINAdministrators:F "NT AUTHORITYSYSTEM:F"

For Windows Server 2003

echo y| cacls "%CommonProgramFiles%Microsoft SharedVGXvgx.dll" /P BUILTINUsers:R "BUILTINPower Users:C" BUILTINAdministrators:F "NT AUTHORITYSYSTEM:F" "NT AUTHORITYTERMINAL SERVER USER:C"

Now run the installation again.

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READER COMMENTS:


Comment #1 by: jlh on 10 Feb 2009, 10:14 UTC reply to this comment

Thanks, this helped me install IE7 on a freshly set up XP Pro computer. It was failing due to unwritable keys, which I could fix in the registry.


Comment #2 by: jeeremie on 12 Feb 2009, 08:40 UTC reply to this comment

This helped me too. I had to edit permission for one registry key.

In ie7.log, it said:

0.922: IECUSTOM: Unwriteable key HKCRInterface{34A715A0-6587-11D0-924A-0020AFC7AC4D}



I just wish the author would have explained what is a "registry editor" and how to open one.

So, for those who like me don't, Windows has a registry editor called "RegEdit". To open it hold the Windows key (the one with the small Windows logo on your keyboard) + R. Type "cmd". When the terminal opens, type "RegEdit". It will open this software. You can then search for the unwritable key (ctrl + F). The key I had to search for in the example above is "34A715A0-6587-11D0-924A-0020AFC7AC4D". The edit permission (right-click on the key and edit Permissions).


Comment #3 by: asdasd on 19 Feb 2009, 09:52 UTC reply to this comment

I also got the unwritable key issuse when installing ie7 on a new-formated laptop under xp.

thanks for the tips.


Comment #4 by: Amer on 05 Mar 2009, 12:34 UTC reply to this comment

I followed the steps above and i made sure to change the permission for the sub keys but unfortunately it didn´t work. afteri run the IE7 setup i get error message "installation of IE7 didn´t complete"

Any ides pls?


Comment #5 by: Eskil on 09 Mar 2009, 14:30 UTC reply to this comment

I had this error message (among others much alike):
IECUSTOM: Unwriteable key HKCRInterface{34A715A0-6587-11D0-924A-0020AFC7AC4D}
When I gave the administrator full permission to that folder in the registry it worked!
Thanks for the tip!


Comment #6 by: GLT on 23 Feb 2010, 13:16 UTC reply to this comment

Thanks for this contribution, folks.
It definitely worked for me.
It is lovely.


Comment #7 by: Epro24 on 27 Jan 2011, 22:24 UTC reply to this comment

Thank you. I tried like 8 different times to get Internet Explorer 7 free download and install it, but I couldn't figure out how.

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