14 DAY TRIAL // The response to the free Bing for Mobile application offered for users of iPhone and iPod Touch earlier this week has been nothing short of incredible, Microsoft reveals. According to Justin Jed, from the Bing for Mobile team, the search/decision engine application built for owners of Apple’s devices has received a strong customer support. The Redmond company also notes that the download traffic is strong, but has so far not shared any official details in this respect.
With the Bing for Mobile app being installed on iPhone and iPod Touch devices around the world, Microsoft has also started receiving feedback on the solution. Users reported various problems to the Redmond company, and the software giant is promising to deliver fixes as soon as possible.
“Using voice search outside the U.S. crashes the app. We’ve identified that the issue relates to the region the phone is set to. We’re working on a fix for this right now, and we’ll update the app in the next few days. People will get the update automatically – you won’t have to update or reinstall the app. If you are encountering this issue you can temporarily work around it by going to Settings > General > International and change your Region Format to “United States”,” Jed stated.
At the same time, the promise from Microsoft is that owners of 1st generation iPod Touch will also be able to enjoy the application. Jed underlines that the Bing app has been designed to officially support only the 2nd generation iPod Touch devices. However, the company is not about to let customers hang out to dry, and is working to ensure that the Bing application will also play nice with 1st generation devices as well. Microsoft is currently testing this scenario and will unveil official support once the testing process is complete.
“At this time Bing is only fully supported on the iPhone for the US; in some regions people may not be seeing results at all. While there was a brief period of which the Bing iPhone app was being offered in international markets at this time international availability has been suspended. We would like to apologize for the inconvenience and we hope to expand our support and availability of the app in other regions in future versions of the Bing app for the iPhone. If you are in the US or if you are encountering this issue and or you are looking for a temporarily work around go to Settings > General > International and change your Region Format to “United States”,” Jed added.