How to Troubleshoot Email Problems on Your iPad

I love my iPad, however, more often than not if I send an email, it is sent to my outbox saying something about the server. Sometimes the email is sent later, sometimes not. Now do I resend something from my outbox? Also, I am on a trip with an injury trying to change my plans and no one is receiving emails. Please help and soon!

When i delete my email it is replaced with this 'email':

(No Sender) 12/31/69
(no subject)
this message has no content

I then cannot delete this 'mail'?

I have the same problem with e-mails marked sent 12/31/69.

I have the same problem

I have emails that are not from anyone and have no content. What is that all about?

This usually happens when you also access your e-mail account using its web interface. Once in a while, when you delete one or more e-mails using your e-mail account's web interface, the iPad Mail app is not syncing properly and "no content" e-mails will appear inside your iPad Mail's inbox.

The solution to get rid of these e-mails is to you may want to force quit the Mail.app by holding its Home screen icon until it wiggles and tapping on the red circle on the upper-left corner. Once you will start the Mail.app again, all "no content" mails should be gone.

If this does not work. try disabling the Mail.app on your iPad by turning it off in the "Settings>Mail, Contacts, Calendars" menu. After turning it off go back to the Home screen and, afterwards, open the "Settings>Mail, Contacts, Calendars" menu again. After re-enabling the Mail.app, all "no content" e-mails should be gone.

Hope this helps.

When I touch the mail icon , the screen is blank and appears frozen.I can not navigate anything. How do I fix this

I too have this problem. Does anyone know how to fix this ?

First of all, you should try resetting the iPad:
- press and hold both the Home and Sleep/Wake buttons for 10 seconds, wait for the white Apple logo to appear, and then let the rest of the boot process continue.

If you still experience the same problems you can try restoring your iPad to factory settings (this means that all apps you installed on the iPad and all changed settings will be removed/set to default). To do that:
- go to Settings > General > Reset and tap the "Reset All Content and Settings" button. Now, restart the iPad.

After restarting all the apps you installed will be removed, and all the settings you've changed will be restored to their original factory settings.

my ipad email problem is: we can access numerous mail accounts, send and receive mail, but we cannot reply from any of the accounts. Original messages are no problem, only replys. I tried manually adding one of the accounts under the "mail, contacts, calendars"

I get a message saying
"cannot get mail
The user name or password is for gmail is incorrect"
It just popped up! Sorted this with Google by changing password etc but I don't know how to remove the old email and install "new" in the same place. ( using the icon already on the iPad bottom Book mark bar.
Thank you

TO DELETE THE OLD ACCOUNT go to "Settings > Mail, Contacts, Calendars", select the account you want to delete from the left-hand side and push the Delete Account button.

If you cannot delete the account because it is greyed out go to "Settings > General > Restrictions > Accounts" and make sure that the "Allow Changes" option is enabled.

TO ADD A NEW ACCOUNT follow the instructions available on Apple's support website: http://www.apple.com/support/ipad/assistant/mail/#section_1 .

Can anyone tell me if there is a way to attach numerous files to an email as you would from a computer? Different files eg one from numbers the other from pages in the one email.

No, you cannot do that. However, you can send multiple image files via e-mail using the Photo app.

It works like this: open Photo.app, go to where your pictures are, click on the top right corner arrow, click on the "up to five photos" option, check the blue checkmark for the ones you want to send and click e-mail.

I receive emails fine in my in box. When I open them up only the heading(From: To: & Sub:) appear. The body of the email or any attachments DO NOT appear. Whats up?? Can anyone help??

Hi!
I am experiencing the same problem. Were you able to find a solution?
Thanks

I too have this problem. did you get a solution?
Thanks

This usually happens when you also access your e-mail account using its web interface. Once in a while, when you delete one or more e-mails using your e-mail account's web interface, the iPad Mail app is not syncing properly and "no content" e-mails will appear inside your iPad Mail's inbox.

The solution to get rid of these e-mails is to you may want to force quit the Mail.app by holding its Home screen icon until it wiggles and tapping on the red circle on the upper-left corner. Once you will start the Mail.app again, all "no content" mails should be gone.

If this does not work. try disabling the Mail.app on your iPad by turning it off in the "Settings>Mail, Contacts, Calendars" menu. After turning it off go back to the Home screen and, afterwards, open the "Settings>Mail, Contacts, Calendars" menu again. After re-enabling the Mail.app, all "no content" e-mails should be gone.

Hope this helps.

In my case these are new emails that arrive whilst I am mobile which I want to read. The header is there but there is a notice saying that there is no content. How do I make sure the content does come through?

I use AOL and gmail accounts and access them on my PC, I pad and I phone. my entire address list is not always accessible on my mIpad and iPhone. It seems to only contain the addresses used on those devices rather than my entire address list from my PC. Also, how do I synch all 3 devices so when I delete an email in one it erases in all?

I get some emails with the message saying the content can't be displayed. I delete the mail, go to my trash bin, move the mail back to my inbox, open it and it displays properly. A workaround, but still a PIA nonetheless.

My ipad refuses to accept the user name and password that works perfectly well on my lap top. What can be done to bring it into line

Try deleting the e-mail account and re-add it using the instructions available on Apple's support website: http://www.apple.com/support/ipad/assistant/mail/#section_5 .

To delete the current account go to "Settings > Mail, Contacts, Calendars", select the account you want to delete from the left-hand side and push the Delete Account button.

If you cannot delete the account because it is greyed out go to "Settings > General > Restrictions > Accounts" and make sure that the "Allow Changes" option is enabled.

This article was very interesting, but of course our issue is a little different. We, and many of our friends, have the issue of receiving some of our mail, and sending some of our mail. On our old laptop we are able to receive and send all our mail all the time, but not on our Ipad2s. Multiple calls to Apple doesn't help because the problem is intermittant and can't be controled enough to duplicate the issue for the trougleshooter. Our friends have had Apple products longer have been getting around the problem by checking their PC from time to time. Not a viable solution in my opinion.

The "edit" feature on my iPAD 2 has stopped working. How do I fix that? Thanks.

I have the same issue. Consequently I use my desktop for emails, but would like to use the iPad 2.

I have two email accounts,one sends all mail to the in box while the second sends all mail to the trash can,why does this happen,also with my previous ISP when a email arrived in my ipad the machine would bleep,now it only happens when you click on the mail app,any ideas/

I had 4 email accounts that i set up on my ipad. i changed a password for one of the accounts because i think it was hacked and now none of the email accounts would receive mail. i deleted all four on my ipad in hopes i could set them back up but no luck. i can still get mail on my desk to with the same accounts.

Yahoo mail was working fine for several months, then suddenly it says password is needed. I went into settings but when I enter my password, it says server down. I then tried deleting the mail account and tried to set up again. I also turned iPad off and back on. Still the message server is unavailable. Also same message when I tried to set up gmail account. How can I fix this?

Try resetting your iPad (Press and hold both the Home and Sleep/Wake buttons for 10 seconds, wait for the white Apple logo to appear, and then let the rest of the boot process continue).

If this does not work try the information about setting up your IMAP Yahoo e-mail account on a mobile device: http://help.yahoo.com/kb/index?page=content&y=PROD_MAIL_MOBILE&locale=en_US&id=SLN3361 .

All my inbox email has been deleted! What happened?

My ipad is sending messages to the outbox instead of sending them to the address. I can find no way to send them from the outbox. Help.

I need to edit certain items on my iPad calendar. However, the iPad is not allowing me to get to the edit screen, saying the source is UNKNOWN. How can I correct this problem? Thanks!

I can't delete items in email without them reappearing...soon or later. Even when I delete all the trash, many of them still come back to the inbox. Help!

You can forward the emails to the ipad but they say no content. How do you fix that?

My inbox only shows 5/6 messages as does my trash. Have been into settings and changed it to 50 but nothing happens. Have also re opted iPad. I have ipad3 and me email is hotmail. Ay idea how I can see them all.

I have this same problem. Have you found a solution yet?

My problem with iPad mail is that my inbox will only hold about 7-8 emails. Once it has more than this they get deleted and to see them I have to log into my email as normal in a web browser.
I have changed my settings to 'ask before deleting' and changed show recent messages to 'most recent 500' and still the problem remains.
Please help me as its quite frustrating!