Hotmail, Yahoo and Gmail Out-Webmailed by GMX
Adjust text size:
There was a time when webmail struggled to gain users' attention, but no more. It has become a standard and everybody has at least one inbox to check periodically. The undisputed leaders of the market, Yahoo, Gmail and Hotmail, have shared the market leaving little room to a new competitor. And yet GMX managed to sneak in offering its users a bunch of options unavailable in the aforementioned webmail titans.
Global Mail Exchange (GMX) brings a lovely AJAX interface and ease of use to satisfy any home-users' needs. According to the holders of the service 11 million members enjoy the benefits and functionality of the webmail. And judging by the features sported the number cannot but grow in the future unless the main competitors decide to do something about it.
The capabilities of the new player on the webmail market are quite astounding as it allows the collection of third-party email accounts in a single inbox. This means that the contents of inboxes from popular and in some cases less popular webmail services can be viewed directly from GMX. It supports POP3, IMAP and SMTP protocols as well as mobile device integration for ultimate portability.
As for the space available for the inbox, GMX boasts 5GB, which is more than a home user can handle. The surprise comes when it gets to the maximum size of an attachment as this webmail permits sending off data packages of up to 50MB.
Through its amazing look and feel, GMX permits working on several emails at once, as well as sending them from the third-party inboxes gathered with the use of Mail Collector. Although everything looks simple, this webmail service provides the user with flexibility on many levels.
It features an organizer to help in better planning the daily tasks. This service allows drag and drop for moving the events to a different time and date, plus a full set of options designed to alert, define a recurring event, set discussion topics or start and end time and date (you can make it an all-day event as well). Even more, events can be exported/imported with the greatest ease into CSV format.
As each webmail today sports an address book, GMX aligns to this standard by providing the user with a rich palette of options and settings in this sense. All contacts are well-managed by arranging them into categories/groups. For each of them GMX makes available three default sets of information categories covering personal, business and other type of details, but the flexibility of the entire service shows its presence by permitting the creation of new categories, as the user sees fit.
The info on a contact includes email address, phone number, instant messenger IDs, physical address, company, position, country, city, etc. There is practically a field for everything, and should there be anything else to add, there is always a “More Information” box where you can put it.
A unique service available in GMX Mail is file storage and sharing. Here the user has the possibility to hive away different files organized in preset folders. 1GB is at your service to store documents, music files, photos, videos or attachments. Adding new folders and subfolders is not restricted at all, this adding to the functionality and flexibility of the feature.
The top restriction for uploading the files is that they should not exceed 500MB and, of course, for fast jobs a good Internet connection is required. Multi-file uploading is possible so that waiting for an upload to finish is eliminated. However, keeping connected to the service is an absolute must.
Everything on file storage sounds great, but testing the capabilities proved there was still work to be done in this area. Users may feel uneasy about the fact that there is no progress bar showing the status of the transfer or at least its speed. All you get is a screen notifying that files are being transferred and advising to wait; the only options at hand are closing the window (which in our case did not work) or canceling the entire deal. On the bright side, it worked great with files of 20MB in size and lower.
Getting back to the webmail service provided, flexibility supposes configurable settings, and this is exactly what GMX provides. Everything is so straightforward that every user should feel at ease with setting everything up.
The possibilities for Email section are a no-brainer and include choosing the amount of time messages should be preserved in a specific folder, adding email addresses that should be forwarded to the current inbox (GMX allows up to 10 addresses), creating your signature, setting up the auto-responder, adding more third-party webmail inboxes to the Mail Collector, and filter rules. There is only one downside to this one: once you create a GMX email address, add it to the list and then delete it there won't be any possibility to enlist it again. The message returned when trying to do this is that the email address is taken and thus no longer available.
The latter are of great interest as they allow you to define rules for managing particular messages. Thus emails with specific particularities can be handled differently, according to your wish: delete automatically, forward to a different address, move to a folder, alter their priority, etc.
Security is an important aspect in webmail so GMX provides spam and antivirus protection. User input for selecting spam is limited to creating lists with allowed and blocked addresses. There is nothing advanced about this and we noticed that some perfectly valid email reached this ominous folder but as soon as we indicated that they were not spam, the service added them to the whitelist, no questions asked. The same goes for spams sneaking into the inbox folder.
A very interesting part of the Settings panel is “Experimental.” The section is similar to “Lab” in GMail account, and it is the part containing the latest features that have not been released yet. They include audio notification at incoming mail, error reporting add-on, enable color themes and image preview. There aren't too many add-ons present, and hopefully they'll multiply in order to expand the functionality of the service even more.
All in all, GMX proves to be a tough competitor for the webmail services on the market simply for the fact that it allows viewing third-party inboxes and because it promises no advertising whatsoever. Ever! Also, the slick looks and ease of use have a huge contribution to its success.
However, every once in a while it may give you a hard time with little things such as lack of file transfer details or deleting an address from Mail Collector (it takes a while to complete this procedure). We even encountered difficulties logging into the account as the password box did not work properly. But it provides features much too important and useful to trip on the small, though sometimes nagging things.
MUST-READ RELATED ARTICLES:
|Comment #1 by: Art on 24 Apr 2009, 08:00 UTC|| reply to this comment|
GMX simply the best ! Once you pop, you can't stop !
|Comment #2 by: Neil Parks on 28 Apr 2009, 17:03 UTC|| reply to this comment|
I like GMX. I'm not all that enamored of its webmail interface, but love its quick and easy integration with Thunderbird.
|Comment #3 by: Diane on 08 May 2009, 19:52 UTC|| reply to this comment|
I just recently reviewed as many email clients as I could on the web...trying to find a different email client than I presently use - looking for one that is secure and also has "folders". WELL...a couple of weeks ago, I discovered GMX and was immediately impressed - and even more impressed after signing up for an account! I agree with this post by Softpedia, and a couple of items need to be worked out yet, BUT - all in all - I do believe I'm going to truly like it...a lot!!!
One thing I really like is that there are NO "ads" included in your emails like Hotmail and other email clients insert!
ALSO, there is no LSO special flash tracking cookie - like Gmail attaches! Plus - when signing in, my NoScript shows that GMX is the "only one" listed for wanting to place scripts on my computer...which makes me feel more secure.
Because of these 3 issues (plus the use of "folders"), I now feel confident in making GMX my main email client, and I'm really looking forward to using it!
Addendum: After discovering this post by Softpedia, I even feel more confident about GMX.
|Comment #4 by: Sven on 26 Jul 2009, 17:57 UTC|| reply to this comment|
Functioning via POP like a charm.
I also like the storage space function (1 GB). U can just invite/share friends to download files you have uploaded to your storage space. At any time you can wirthdraw the share-permit.
I can't say a negative thing about gmx.
|Comment #5 by: Cynthia on 30 Aug 2009, 15:12 UTC|| reply to this comment|
I got GMX and then did not use it because I had other accounts and used Outlook. But I went back to my GMX account because it allows me to collect all my third party accounts (Hotmail, Yahoo, Gmail, HOA email accounts, and now I am able to access them from one place, so I am able to get to my various email accounts much easier. If that were not enough, I love the tabs, I can do different searches without having to lose one, I can open different email folders at once, it's easier to move files. I really like GMX, but especially because now I can access all my other web-based email accounts from one place. I agree with Softpedia that it would be nice to see a progress bar for file uploads, but I feel confident that will be a feature that will come in just a little while. Keep up the great work GMX, I am glad I took another look and did not delete my account.
|Comment #6 by: Cristian on 21 Sep 2009, 11:08 UTC|| reply to this comment|
GMX is simply beautiful! The main PROBLEM with it is that lacks support for Chrmoium or Iron browsers! No, not Chrome, that one is stealing data, but these two also beautiful fast browsers.
|Comment #7 by: TooCool on 29 Sep 2009, 14:06 UTC|| reply to this comment|
But.....so sad for me n another peoples.. we can't sign up a new account on gmx.. don't know why... always failed to register even all data have been input..
anyone may help us??
or maybe coz of much much new member signing at gmx, the server was blocked..???
|Comment #7.1 by: Liberto on 16 Oct 2009, 19:11 GMT|
Try contacting GMX for support. You may also want to temporarily disable your anti-virus or pop-up blocker while you're signing up, but I would contact GMX. It may also depend on your browser (IE, Firefox, Chrome etc).
Their support mail is: firstname.lastname@example.org
|Comment #8 by: rje on 03 Dec 2009, 14:50 UTC|| reply to this comment|
Here's the problem. Unlike Gmail, it doesn't host domains. It doesn't provide push to iPhones, and other smart phones. It doesn't do over the air syncing of the address book and calendar to smart phones. So it's one dimensional.
|Comment #9 by: egg on 09 Dec 2009, 18:46 UTC|| reply to this comment|
I have been using GMX for many months now and have been very pleased until just recently.
My gmx account is not retrieving my email from any server! Yesterday i received over 50 emails in one dump, many of them dated and sent to me over three days ago!
I realize this is a free service and glitches can happen but reliability is necessary even for a free service. I don't know much about Yahoo, but Gmail has been very reliable. Reliable and free.
Free comes with a price though, with GMX reliability, and with Gmail, privacy. Don't forget that Google tracks your every move and scans the body of your email as well!
|Comment #10 by: some1 on 03 Mar 2010, 02:34 UTC|| reply to this comment|
A qoute from GMX forum = more then a "beautifull" review: http://forum.gmx.com/forum/posts/list/3950.page
Re:My e-mail accounts have been blocked - this is the second time.
I have had the same problem with being told that my e-mail address is blocked when I log in. I have several e-mail addresses with GMX and all but one is saying "Your account has been blocked" and has a big red exclamation point beside of it. This has happened to me before and in the first instance, I sent an e-mail to: email@example.com explaining the problem and I never did get a reply, and the situation was not remedied. This being the case I went ahead and made new e-mail addresses; and to my dismay, the problem has occurred once again! Having my e-mail addresses blocked so many times by gmx, has made me feel as though I can't trust them enough to feel comfortable in using their service or feel as though it is safe to give out my gmx e-mail addresses. After being blocked and, hence, unable to access my messages, obviously, the site is useless to me. This is regrettable, as I was planning on using gmx as my business e-mail provider; however, I now have serious doubts about this being a good idea. I also, originally, planned to tell all of my friends about this great find; but, now after this has happened to me on multiple occasions, it obviously isn't a one time fluke but a serious gliche in the system, and I'm glad, therefore, that I haven't embarrassed myself by advertising it as a great service (which I originally felt that it had the potential for being).
Why I'm posting this here? 'cos I happend to get the same issue with 2 email from gmx (2 out of 2) and did as she did: email them...
So next time "try the service couple of days before makeing a review" (or the review aint a free one?...
And on the forum....post if you can ('cos there is nowhere a register link).
|Comment #11 by: Ionut Ilascu on 03 Mar 2010, 10:35 UTC|| reply to this comment|
At the publishing date of the review no such issue was detected. Also, we test all reviewed products before writing a piece on them and do not take sides (it's just common sense at Softpedia).
I am a GMX user as well, with two frequently used accounts and luckily I haven't experienced the issue. I hope this will be fixed as soon as possible because it would be a shame for the service to go down because this problem was not addressed in due time.
|Comment #12 by: Bine on 09 Mar 2010, 06:41 UTC|| reply to this comment|
GMX is awful!!!!! Not working, no support, treating customers like sh*t!
Example: I haven't been receiving mail for 2 days now (and I sent some from a different account, so it should be there) >800 emails just vanished, the German support form (which is the only means of contact they provide) doesn't work because you can't choose email as a topic and all other stuff just gives you 'wrong topic, choose right one auto-replies', emailing gmx company gives you: we can't answer your email, use the support form or hotline (and answers to this reply won't be read!!!) emails, hotline can only be reached from Germany (well I'm in New Zealand, no chance there).
You can't access the English gmx forum as a logged in member (to be able to post) from the German gmx web interface and no-one cares. The only dimly related information I could find after lots of digging is one old warning (from yesterday) saying some customers may experience delays in downloading their mail. Nothing about today, nothing about total breakdown, nothing about all your mails gone, nothing about you can't send mail, you can't receive mail, no one will listen to you, help you or even give you an email address or phone number that actually works.
I'm fed up and will definitely swap to some other provider. It can't be worse!!!
|Comment #12.1 by: Berkley Mark on 27 Apr 2010, 19:45 GMT|
For the moment, allow me to say this: I would say I HIGHLY recommende GoogleMail or GMail (http://www.googlemail.com or http://www.gmail.com). It has been my primary (or main) email account and address for five years now, and I have never, ever had a problem with it!
|Comment #13 by: andrew on 11 Mar 2010, 21:08 UTC|| reply to this comment|
I cant actually send an email.. it sits on "sending" for a minute or so then returns me to the compose email page..
sad, its the first email, you would think they would at least the first one be sent to try and impress me...
so yea not impressed and wont be using it anymore.. guess just cancel the account now!
|Comment #14 by: Berkley Mark on 27 Apr 2010, 20:28 UTC|| reply to this comment|
What I am about to say, I say with all due respect to you people at Softpedia …
I can’t, for the life of me, believe that you said that GMX Mail is better than Googlemail or Gmail! You (Softpedia) have been negligent in at least one of the following three ways :
(1) You did not try GMX Mail out – to find all the flaws in it – before writing the above review, or (2) you did not check GMail out extensively enough to find out about all of the features that they have to offer, or (3) you did neither #1 nor #2!
Ionut Ilascu said, “[W]e test all reviewed products before writing a piece on them ….” Technically, that may be true. But I am inclined to doubt whether or not you tested it out *long enough* before you wrote that article. Ilascu also said, “[We] do not take sides (it's just common sense at Softpedia).” THAT statement is obviously NOT true! By saying that GMX is better than Hotmail or Yahoo! Mail or Gmail, as opposed to simply saying “GMX is very good”, you clearly have taken sides!
Several days ago, I sent an e-mail message from my GMX Mail account to a friend, who is also a GMX user. So far, he tells me, he has not received it. How bad can you possibly get, when an e-mail message sent from one user to another user of the exact same e-mail service doesn’t even go through properly!?
The GMX organizer doesn’t work properly for me, either. I scheduled two important appointments using the organizer, and I configured it to send reminders of both of those appointments to my inbox. Guess what? I never received any reminders.
And to think, after reading Softpedia’s review, I was seriously considering making GMX my primary email account, and notifying all of my friends to sent all their future mail for me to my GMX address! I sure am glad that I did not do that.
On the other hand, for the past five years, I have been using Googlemail/GMail for my primary e-mail account, and I have never, ever had a problem with it! GMail has everything that GMX Mail has, and more. INCLUDING a personal organizer that actually works properly!
I know some people have expressed concerns about the privacy issue with GMail, but I am sure that no one reading this posting is plotting any terrorist attacks, or anything like that. So, as far as I am concerned, if you’re not doing anything wrong – nor even planning to do anything wrong – you have nothing to hide!
So, for anyone else who has become disillusioned with GMX, I strongly suggest that you try Googlemail/GMail instead. Go to either http://www.googlemail.com or http://www.gmail.com to check it out! :-)
|Comment #14.1 by: Ionut Ilascu on 28 Apr 2010, 09:28 GMT|
Thank you for sharing with us your opinion after giving GMX a try. Just as you have the right to doubt our testing, so have we about your affirmation, but this is not the issue here. First of all, before going online with negative statements and opinions on our work here at Softpedia (or any other website, for that matter), please take a look at the date this article was posted: April 22nd, 2009. That is a year ago: plenty of time for changes both for the better and for the worse. This means that GMX's webmail service could have taken a turn for the worse since we reviewed it, and that the article is not exactly news. Also, the comments from other users are indicative of the fact that the service had a great start and potential, but that trouble occurred towards the end of the year. As I mentioned in comment #11, at the publishing date (April 22nd, 2009), no issues were detected.
As for saying that we do not take sides, this remains a common sense matter at Softpedia. At the time we started using GMX, the service offered 50MB for attachments (GMail still offers only 25MB - http://mail.google.com/support/bin/answer.py?hl=en&answer=8770 -> updated 2/9/2010), possibility to upload 500MB files to the attached 1GB online storage service. On top of this, GMX still offers one of the easiest to use interfaces and quick access to features. With Mail Collector in GMX, there is no need to alert your friends of changing your webmail service. But hey, if these were not great features back in the day when the review was published, I apologize for our low standards.
Also, everyone is free to use whatever webmail service fits their needs, I just pointed out some features that were not present in the three main providers: Hotmail, Google and Yahoo! Best, Ionut Ilascu.
|Comment #15 by: rabblevox on 12 Nov 2010, 06:19 UTC|| reply to this comment|
I'm, loving GMX. But how in the hell are they making money?
|Comment #16 by: cc on 08 Jun 2011, 10:44 UTC|| reply to this comment|
GMX is terrible. It is as slow as Xmas when I tried to put in my contacts it let me do 3 then that was all I could get out of it I have been trying to cancel it through their on-line help and it is like coming over on the Mayflower it is so slow. I have been trying for hours and still it just sits there like a frog on a log and does nothing.
|Comment #17 by: Zack on 30 Jun 2011, 04:05 UTC|| reply to this comment|
One thing you didn't mention is the horrible, horrible customer service. My GMX e-mail account was blocked for no reason (at least, not to my knowledge) a few weeks ago and I've yet to recover it. Their .us page offers no way for customers to contact them other than a forum where you can't register to post (there are no 'Register', 'Log in', 'New post' etc. buttons). There's no contact forms, e-mail addresses listed, nothing. The only way I found out who to write was by checking their .net page, which is in German and a pain in the rear to navigate with automatic translation (I don't speak German).
The address I found, firstname.lastname@example.org, didn't work, so I tried email@example.com and that one seems to be valid. I wrote them a polite e-mail detailing the issue and asking for help. I re-sent the same e-mail several more times over the course of the past two weeks and still I haven't heard anything from them.
Allow me to re-iterate: GMX has horrible, horrible customer service. Their e-mail is nice, no questions there, but anyone signing up for their e-mail risks getting banned/blocked for no reason, and it just ain't worth the hassle. Google Mail for the win.
|Comment #18 by: Big Wally on 18 Aug 2011, 01:33 UTC|| reply to this comment|
I have not been successful forwarding a message with an attachment. I've searched tools and settings with no avail. any suggestions?
|Comment #19 by: big_dave on 31 Aug 2012, 15:27 UTC|| reply to this comment|
GMX.COM does not even search for email addresses... when I put an email address in the "search" box, an error comes up. I am defecting to Hotmail!!!! My Gmail box is now 25G and EXTREMELY EXTREMELY EXTREMELY EXTREMELY EXTREMELY slow... can't work in Gmail anymore. I'd rather pay for good service.
Copyright © 2001-2013 Softpedia. Contact/Tip us at