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February 15th, 2012, 07:49 GMT · By Ionut Arghire
Hotmail Is Down due to Sign-in Problems [Update: Issues Fixed] |
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Microsoft’s Hotmail service is currently down and users cannot sign in into their accounts at the moment. However, Microsoft notes that they are aware of the issue, and that they are working on finding a solution for the outage. “We're aware of sign-in issues - we're investigating and working to get them fixed,” Microsoft announced on Twitter.
The Redmond-based software giant has also pointed users to a specific web page where they can check on the status of the service. “Hotmail is having sign-in problems. You might see an error message when you try to sign in,” the company notes on the said page. At the moment, the webmail service appears to be the only one that is experiencing problems, while other online offerings from Microsoft should be up and running properly. A quick look at the said page shows that the Calendar, Messenger, SkyDrive, Social updates and other services are currently working normally. The sign-in problems have been reported about an hour ago for the first time, and it appears that more users are affected by them. On the other hand, not all Hotmail users are experiencing these issues with the service, which suggests that this might be only a localized problem.
For the time being, Microsoft hasn’t offered specific details on the matter, but the company is expected to offer some more of them as the service begins being restored. The software company has yet to offer an ETA for when the service will be back online. However, those who would like to stay on top of the situation should head over to the aforementioned webpage to learn more on how things are evolving. At the same time, you might also want to keep an eye on Twitter, as info on the Hotmail outage is coming from the micro-social networking site as well. Update: Microsoft managed to find a way to solve the issue. "We identified a solution to the problem and are working to fix it as quickly as we can," Microsoft says on status.live.com. Update 2: It appears that the service is already back up and running, even if Microsoft hasn't yet updated the Status page. If you are still experiencing issues when trying to access your email account, please let us know in the comment section below.
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READER COMMENTS: |
| Comment #1 by: Shiela on 15 Feb 2012, 17:02 UTC | reply to this comment | Mine sent out emails to all my contacts @ 2:30 a.m. |
| Comment #1.1 by: mike on 20 Feb 2012, 16:12 GMT | What did it send out?? Mine apparently sent out some bogus email to my contacts |
| Comment #2 by: Charles on 16 Feb 2012, 12:16 UTC | reply to this comment | Can log into Hotmail account, cannot open any e-mails, delete, read, send, etc. Hourglass of death is all that we get |
| Comment #2.1 by: iprashant on 16 Feb 2012, 14:01 GMT | Same Here, This happened to me 3 times now in last 6 months |
| Comment #3 by: Mel on 16 Feb 2012, 20:29 UTC | reply to this comment | My sign in page is now in Spanish (I am not a Spanish speaker) and it does not allow me sign in. When I sign in, it immediately deletes and goes back to Spanish sign in page. |
| Comment #4 by: Ians71 on 17 Feb 2012, 16:47 UTC | reply to this comment | It's not been possible to send emails via hotmail all day. Ian UK |
| Comment #5 by: LaLa on 18 Feb 2012, 13:58 UTC | reply to this comment | I still can not access my email account.
Thank you for your help in this matter.
Gloria Skurkis |
| Comment #6 by: mike on 20 Feb 2012, 15:30 UTC | reply to this comment | Can't access my email, password is rejected and unable to access the password to change it. |
| Comment #7 by: sas on 21 Feb 2012, 11:17 UTC | reply to this comment | Still cannot send emails from web hotmail account. only recieving them.
21/02/2012 |
| Comment #8 by: Mildred/Tucson on 21 Feb 2012, 22:49 UTC | reply to this comment | 2/21/12 Can't sign in with my password. Keeps telling me it's incorrect. Can't re-set it tells me the security answer ius wrong and it's not wrong. Help!! |
| Comment #8.1 by: nickyshell on 30 Apr 2012, 03:45 GMT | im having the same problems as you they to keep telling me my password is incorect and i know its not as i had no trouble with the password in the past |
| Comment #8.2 by: joseph.14 on 30 Apr 2012, 09:05 GMT | i can't sign in with my password ,,pls help |
| Comment #9 by: mgaryblock on 23 Feb 2012, 22:08 UTC | reply to this comment | 4:08 CDT and still can not access Hotmail! |
| Comment #10 by: jgreco on 23 Feb 2012, 22:38 UTC | reply to this comment | I can't receive e-mail from 1 specific company???? I can send e-mail to them though??? |
| Comment #11 by: JJ on 23 Feb 2012, 23:25 UTC | reply to this comment | The issue is back. Visit the status at https://status.live.com/outageid/037ccc21-c8b3-428b-ba50-e7ce0ca2e025?mkt=en-US&partnerid=SLC |
| Comment #12 by: duhgrif on 23 Feb 2012, 23:30 UTC | reply to this comment | I just tried to log in to hotmail, still says the site is down and can not log in. |
| Comment #14 by: Natasha on 26 Feb 2012, 02:49 UTC | reply to this comment | I am unemployed and opened the hotmail account so that a position I applied for could contact me - I have not been able to access my account or reset my password and am upset to think I might miss out on a good job because I cannot check my email. |
| Comment #15 by: FrannieHannie on 27 Feb 2012, 20:50 UTC | reply to this comment | I am getting partial mail ie just a header can open up and get rest of info but can't seem to send .
I am in London? I wonder if you will get to see this? What's the latest position on hotmail? Looks like you thought it was fixed but clearly isn't. |
| Comment #16 by: jyh on 03 Mar 2012, 19:33 UTC | reply to this comment | Still having on-going sign in problems ; will not stay signed in/ |
| Comment #17 by: upstart on 07 Mar 2012, 17:09 UTC | reply to this comment | Hotmail is down for the count...again |
| Comment #18 by: Helen on 01 Apr 2012, 14:58 UTC | reply to this comment | April 1-still cannot log into hotmail on my home computer or my iphone. helen basse 512-629-3773. Had to switch to gmail. even trid resetting user name and password. not allowing. |
| Comment #19 by: alexanna7 on 08 Apr 2012, 04:52 UTC | reply to this comment | having problems login in my hotmail too.this started a couple months ago.but,after many trials i was able to login.tsince a week or so,i can't login hotmail.palmpre,webos is my pc.so,will try tomorrow on a pc.to see if i can login.alexanna. Canada.quebec. |
| Comment #20 by: Mickiy on 16 Apr 2012, 01:00 UTC | reply to this comment | I can't get into my email!
If this continues, I will use gmail.I have very important things on their >:( |
| Comment #21 by: nat on 16 Apr 2012, 02:59 UTC | reply to this comment | I can not open any of my emails for hotmail but I can sign in what is wrong? |
| Comment #22 by: Tiero on 17 Apr 2012, 02:31 UTC | reply to this comment | I still cant sign in into hotmail. I am living in Tokyo, Japan |
| Comment #23 by: dawgpd on 17 Apr 2012, 22:24 UTC | reply to this comment | Not sure what the problem is I am not able to sign in my email account at work but I went home for lunch I am able to sign in there. |
| Comment #24 by: nadeem * on 20 Apr 2012, 11:27 UTC | reply to this comment | I still can not access my email account.
I still can not access my email account.
Still having on-going sign in problems ; will not stay signed in/
Thank you for your help in this matter. |
| Comment #25.1 by: eanach on 24 Apr 2012, 15:59 GMT | Cannot get my messages up on hotmail all day |
| Comment #28 by: yas on 27 Apr 2012, 08:17 UTC | reply to this comment | first of all i thank hotmail services for being with me since past10 years.the thing is that you i am not able to sign-up my account easily?????? |
| Comment #29 by: Deb on 27 Apr 2012, 20:08 UTC | reply to this comment | I can' get to my email account. Aslso, I have had problems with it for a long time. Every time I would go to it, it would not accept my password. |
| Comment #30 by: nickyshell on 30 Apr 2012, 03:41 UTC | reply to this comment | im having problems signing into my hotmail account, its not accepting my password and also have tried many times resetting to see if it helps but still no luck and its becoming very frustrating to not access my account |
| Comment #31 by: Vampire_angel priestess on 30 Apr 2012, 18:33 UTC | reply to this comment | I still can't sign in |
| Comment #32 by: tjs on 02 May 2012, 07:18 UTC | reply to this comment | Have tried endlessly to access my account which was hacked into , can't reset password , I am getting this error everytime I try "There's a temporary problem
There's a temporary problem with the service. Please try again. If you continue to get this message, try again later" It has now been 6 days please advice. Thanks |
| Comment #32.1 by: Ionut on 02 May 2012, 09:19 GMT | Last week, Microsoft patched a 0-day vulnerability in Hotmail that allowed hackers to gain unauthorized access to accounts and to change passwords:
http://news.softpedia.com/news/Critical-0-Day-in-Hotmail-Exploited-in-Wild-Microsoft-Issues-Fix-266506.shtml
If you fell victim to such an attack, you should contact Microsoft to learn more on how to recover your account. |
| Comment #32.2 by: arai on 03 May 2012, 00:36 GMT | Problem came back. Cannot login as of 3 May 2012. |
| Comment #33 by: trav on 02 May 2012, 23:56 UTC | reply to this comment | Cant sign in to my hotmail by phone or ps3....WTF |
| Comment #34 by: Arai on 03 May 2012, 00:32 UTC | reply to this comment | The problem came back again. Can't login to email at live.com as of 3 May 2012. |
| Comment #35 by: Universe on 03 May 2012, 12:53 UTC | reply to this comment | I can't log in either. It just happen today. Does anybody know how to fix it? |
| Comment #36 by: grump on 03 May 2012, 20:03 UTC | reply to this comment | may 3 /2012 have tead the email article on hot mail .Still not seem to be working |
| Comment #36.1 by: gettingbeyondcaring on 07 May 2012, 09:18 GMT | Same same just cant get on, cant check email, cant access anything, keep getting error message up, been trying forever.
I think that i have managed to access my account once in about a week, and now when i try, its the same error message........ |
| Comment #36.2 by: too on 07 May 2012, 22:21 GMT | When I try to refresh the page it comes up.....
HTTP Status 404 - /default.aspx
type Status report
message /default.aspx
description The requested resource (/default.aspx) is not available.
Apache Tomcat/5.5.27 |
| Comment #37 by: nana on 07 May 2012, 16:05 UTC | reply to this comment | haven't been able to log into my hotmail account for the last few weeks...can someone please hurry up & find a solution |
| Comment #37.1 by: ds on 08 May 2012, 08:31 GMT | Once again! Cannot sign in at any live-service. Problem appears on a daily basis. Stupid me, why did I change from gmail... |
| Comment #37.2 by: vedasw on 09 May 2012, 20:26 GMT | I can't sign into my hotmail today and for the last few days it has been sending bogus emails to all my contacts, even after I deleted all the contacts from my list. |
| Comment #39 by: bezza on 14 May 2012, 16:26 UTC | reply to this comment | Hi i have been trying to access my hotmail e-mails for the last two days and still can not get to them, I have tried to contact hotmail but there is not a contact number to reach them |
| Comment #40 by: amy on 15 May 2012, 11:25 UTC | reply to this comment | hi
I've been having problems with my hotmail since sunday may 13; it opens when it wants to, whereas there is no problems with other services on the web... |
| Comment #42 by: milton on 21 May 2012, 20:33 UTC | reply to this comment | i have a an portuguese hotmail account and i can not have access to my hotmail the service says its blocked.....and i can not get in .......does someone have the same problem ?? | |
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