14 DAY TRIAL // Cupertino-based Apple said last Friday that its iPhone 4 does not have issues with the antenna and that, if users experience receptions issues, that it something that all smartphones out there suffer from. Moreover, the company showed how devices from other handset vendors, including RIM, Nokia, HTC or Samsung, are plagued by the signal drop problem, in an attempt to demonstrate that its iPhone 4 device is not a faulty handset. However, the said mobile phone makers stepped up and dismissed Apple's claims.
We already reported on what Canadian handset vendor Research In Motion had to say on the matter and how its co-CEOs were upset with Apple's sayings, as well as on how Finnish maker Nokia claims it is more interested in a phone's reception capabilities than on its design, and it was time we took a look at what HTC and Samsung had to say on the matter too. As expected, neither of these companies approve with Apple's sayings, each of them from various reasons.
According to HTC, only a number of around 0.016 percent of customers complained about signal drops on their HTC DROID Eris. Eric Lin, the company's global PR and online community manager said (via pocket-lint): “we have had very few complaints about signal or antenna problems on the Eris.” In case there are some who missed previous reports on the matter, Apple claims that 0.55 percent of its iPhone 4 users complained about signal issues with their devices.
As for Samsung, the second largest mobile phone maker in the world, it said about the same thing as RIM and Nokia did. The company is careful about the manner in which a handset's use affects its network connectivity, thus making sure that a user's hand does not interfere with the antenna reception. According to the company, its devices are not plagued by signal drops, at least this is what a recent article on koreaherald reads.
“The antenna is located at the bottom of the Omnia 2 phone, while iPhone’s antenna is on the lower left side of the device. Our design keeps the distance between a hand and an antenna. We have fully conducted field tests before the rollout of smartphones. Reception problems have not happened so far, and there is no room for such problems to happen in the future,” Shin Young-joon, a Samsung spokesperson, told the news site.