It looks like HTC EVO 4G LTE’s saga is almost over. Although the smartphone was slated for a May 18 release at Sprint, the EVO 4G LTE was blocked at US Customs until recently, due to an ITC exclusion order.
Along with the EVO 4G LTE, HTC One X shipments have been blocked at US Customs as well, but it looks like the problem has been solved and the first stocks might arrive at major US carriers later this week.
True to its promise, Sprint has issued an official statement letting people who pre-ordered the HTC EVO 4G LTE
know that they might receive their devices by the end of the week:
“Customers who pre-ordered HTC EVO 4G LTE…Your wait is almost over! Sprint expects to begin shipping HTC EVO 4G LTE for arrival on or around Thursday, May 24 to customers who pre-ordered the device online from Sprint. We will provide details on the full national launch as soon as possible.”
HTC EVO 4G LTE will be available for purchase for as low as 199.99 USD (155 EUR) with a new two-year agreement. However, those who wish to cancel their pre-orders won’t be able to do it until their devices arrive.
“We are allowing customers to cancel their pre-order and receive refunds. If you need to cancel your order, you may either call care directly at 866-789-8292, refuse delivery, or request a return authorization kit once your device arrives
It appears that the fastest way to get a refund would be to take the HTC EVO 4G LTE at the nearest Sprint store
upon receipt and cash your money back.
Unfortunately, that might be your only hope to cancel your order, as customers reported that Order Support Escalation have denied their cancellations.
Last but not least, it’s likely that customers who pre-ordered the HTC EVO 4G LTE will receive a shipping notification within the next few days, but this has yet to be confirmed.