14 DAY TRIAL // "Hi, I'm Mike and I'm a Webmaster."
"Hi, Mike!"
"I just want you to know that it's not easy for me to come here and talk about it? but?this is my story? the way it went, my perspective and my insight on the matter. Some might disagree, but I can't change anything about it right now. So, bear with me if you can."
Ok, that might sound a little like one of the many clich?s out there and it actually is one but it's the closest thing to how I imagine a help group would go about doing the helping part. And no, I haven't actually been at an AA meeting to know how things work, it's the many movies on the subject that pointed me in the right direction (dodged a bullet there).
Patrick Chapman from the Google Search Quality Team announced today that the insight and knowledge on the Google Webmaster Help Group is now available in 12 languages thanks to the addition of some new members to the team, most of which are from the European headquarters in Dublin.
Each of the guys that are now on call for the problems we might run into was asked to make a short description of him/her, or an "intro" as Chapman chose to say. Here is just one of them, so you might get to know one of the guys you talk to:
"Hej, my name is Jonas, and I am from Copenhagen, the wonderful capital of beautiful Denmark. I've been a webmaster of a blog since 2001, where I still drop a few lines every now and then. I am a jack of many trades, with a background in human geography and communication, design, and media. I've done some authoring for the web, but mostly administrative backends in PHP/MySQL, so they are not that interesting. I've been active on Usenet for awhile as well, and spent many hours there, getting smarter with the help of others.
I've been with Google for a couple of years now, working exclusively with search quality and I am now helping out in the Danish Webmaster Help Group. Looking forward to seeing you there"
"Hi, Jonas!"