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Google: We Might Not Read Your Message

The company claims it investigates most reports

By Bogdan Popa, Security and Search Engines Editor

30th of March 2007, 09:48 GMT

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Google's spam is often brought in the spotlights because it is directed straight to the results provided by the search giants so it's extremely easy to influence the SERP. Although the company sustained it
will bravely fight against GoogleBombs and other spam techniques against the search engine, it seems like their efforts are useless as malicious websites are still returned by the search product. In a recent post published on Webmaster Central Blog, a Google employee sustained the company checks all the authenticated spam reports but some of the unregistered messages might not be investigated.

"Our spam report forms are provided in two different flavors: an authenticated form that requires registration in Webmaster Tools, and an unauthenticated form. Currently, we investigate every spam report from a registered user. Spam reports to the unauthenticated form are assessed in terms of impact, and a large fraction of those are reviewed as well," Stefanie, Search Quality team, Dublin, sustained in the blog post.

The unauthenticated messages are sent through an online form, available on this link that allows users to explain their message and provide more details about the reported website. Although the company sustains the majority of the reports are investigated, the users may feel useless and avoid sending messages to inform the company about the potential spam pages.

"We appreciate your taking the time to help us improve our service for your fellow users around the world. By helping us eliminate spam, you're saving millions of people time, effort and energy," the search giant said in the conclusion. So, how useful is it to send a spam message to Google. Personally, even if it is possible to send an unchecked e-mail to the company, at least I tried to inform them and I'll be able to avoid the reported page in the future.

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google | spam | report | message
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