14 DAY TRIAL // Because Google owns a huge number of users for all of its products, it is very important to provide some powerful ways of communicating with the clients that are continuously looking for help and the latest information about a desired service. That's why Google revealed several communication tools such as blogs, e-mail addresses and numerous feedback forms. Google Groups is one of the best examples regarding the company's intentions because the search giant released the service some time ago but improved it several times to make it even more powerful. Recently, Google released the final version of Groups, allowing users to communicate and collaborate easier.
Today, the Inside AdWords team, one of the groups that are currently working for the AdWords advertising platforms, posted a message on the official blog of the product to require more feedback messages meant to help the employees improve the solution.
"Lastly, we'll make sure that your feedback about the AdWords program is heard by the right people within Google: each week, we'll include a number of your verbatim comments (minus any personally identifiable information regarding advertiser and account) in an internal Advertiser Feedback Report. It may be of interest to know that this report, which collects advertiser feedback from a variety of sources, has been compiled for the last 198 weeks, and is sent to more than a thousand folks within Google who have requested to receive it. In the past, comments from our readers have certainly been included in this report -- but starting next week we'll be including them in a more formal way, in a new Inside AdWords section," Blake, Inside AdWords crew, sustained.
As you've surely noticed, Google employees are continuously requiring feedback messages to help them improve a certain solution. The company's representatives sustained on the blog that the team is now looking to reply to all the incoming messages as well as posting the most interesting suggestions directly on the blog.