The employees are helping you block spam

Jan 19, 2007 11:32 GMT  ·  By

Although it is available only by invitation, Gmail is currently one of the most popular e-mail solutions in the service, containing many useful features. Some time ago, Google announced that a new feature was implemented in Gmail that will help you control multiple accounts directly from the Google service. Mail Fetcher, the Gmail function, allows you to convert your account into a POP3 client that will retrieve all mail messages from up-to 5 mail addresses. As you probably know, Google also included a different version of Google Talk directly in the Gmail interface that permits you to talk using the messaging network from the web-based mail.

One of the most important Gmail features is represented by the antispam filter that helps you read your mails without being bothered by advertising messages. The e-mail solution automatically filters all the e-mails that are sent into your inbox and will redirect them to a different folder especially created for this kind of messages.

Although the service isn't able to block all the spam e-mails that are sent into your mail account, the Google employees are working hardly to help users keep their inbox clean.

Blogger Jeremy Zawodny posted a message on the official blog to mention that the Google Team contacted him to provide a useful way for blocking spam messages. The blogger recently posted an article saying that Gmail has problems with the spam filter because many of his messages are sent to inbox instead of being redirected to the Spam folder.

"I was contacted by a member of Gmail's anti-spam team over the weekend. He asked for a few sample messages and was then able to diagnose the problem in fairly short order. In the meantime, several days worth of manually reclassifying email as "not spam" had improved things quite a bit. At this point it's almost back to normal. However, it'll be a few weeks before I trust it to the point that I can ignore the spam folder on most days. But I'm impressed by the speed with which the system seemed to learn from my inputs and the team's interest in getting this resolved," he said.