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July 11th, 2007, 06:19 GMT · By Bogdan Popa

Google: Every User Is Special!

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Google is that kind of company that tries to do anything to attract all categories of users, no matter what functions they need or what services they like. Using several communication methods, the Mountain View company intends to work along with the consumers in order to improve the solutions and make them more suitable for their needs. Today, T.V. Raman, Research Scientist and a technologist who
cannot see, talked about the search giant's solutions from the perspective of a blind man.

As you know, Google tries to add major personalization options to its solutions in order to allow the customers to configure the products to satisfy their requirements. "People visit Google from a large number of browsers and platforms; in addition, we also understand that every user is special and may have special needs. Accessibility at Google is about making sure that our services work well for all our users -- independent of your needs and abilities at any given time," T.V. Raman wrote.

"Web search, our primary service, has a very simple interface and has always been accessible from a variety of user environments. Newer services that present highly interactive interfaces continue to present accessibility challenges when used with specialized adaptive technologies such as screenreaders. We are committed to finding accessibility solutions that make our services work better for everyone who visits," he added.

Just like many other Google services, Gmail is very important for numerous users and, according to the technologist, its interface helps blind people use the product. "While today's screenreaders can hit some bumps on the road when using more advanced features in these products, these web interfaces degrade gracefully to provide a functional interface."

The Mountain View company is now working on the audio side of the company because those special users need Google's support. A long time ago, the search giant introduced the audio captchas, audio verifications that require the users to enter the pronounced letters.

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