Users do not see much of an improvement

Jul 17, 2008 09:40 GMT  ·  By

Recently, Google launched a new feature that allows users to have two specific lists of contacts on their Gmail account - their manually added friends and the suggested contacts. This came as a solution after people complained about the fact that their list of contacts was getting bulkier and bulkier. Thanks to it, Google automatically adds in the users' personal contacts the people who have received 5 or more e-mails from them.

The address book can now be filled manually, via import or sync. People have complained that the syncing is not working properly, while "a ton of suggested contacts," as someone said, are dragged into the "My contacts" bar. At the same time, the only details on the people manually included in someone's favorite contacts are the name and the e-mail address, which can become frustrating, as the phone number, address or alternate e-mails cannot be displayed.

Some users are dissatisfied with the fact that, after a certain contact has been sent 5 e-mails, they are automatically included in the stable contacts. Someone suggested a drop down menu with the question "After how many e-mails should a contact be added to the contacts list without your confirmed approval?" This might indeed solve the problem of untidy lists, which require lots of effort on the part of the account's owner.

"Suppose new version should be stronger than old version, but this time is reverse [sic]," said a disappointed user about the fact that the contact search was lower in quality than before. Without question, having the possibility of finding out the name of one person in the contacts list by only typing their phone number was useful. As we already know, in order to prevent any type of falling behind the competition, Google will solve these reasons for complaints as soon as possible. Until then, users have to deal with the stressful situation as they can, or get back to using their old e-mail accounts.