Fujitsu has kicked off a program through which it teaches its customers how to put together their system when they buy it.
Currently available in Japan only, the company teaches classes where attendees learn how to install their hardware components like HDDs and RAM, which cables go where, etc. Only the motherboard is pre-installed.
This is a significant step away from the current norm, where PC makers only let customer check some boxes on an online form, only to ship the whole package over later.
It is a good tactic too. Customers learn how to fix minor issues (and not to fear opening the case) and Fujitsu doesn't have to cope with as many support calls.
The courses aren't free of charge, of course, but they should prove useful. Esprimo desktops and a LifeBook portable system will be involved.