14 DAY TRIAL // Microsoft’s feedback platforms serve as the perfect opportunity for users to express their feelings towards products developed by the Redmond-based tech giant, so it’s no surprise that there are some people who blast the company for its recently launched apps and devices.
One uncanny suggestion that was recently published on UserVoice and which has already received 20 votes overnight requires Microsoft to better test its products internally before releasing them to users. This way, they would be provided with much more reliable and advanced services and devices that wouldn’t include bugs and issue which would obviously affect the overall user experience.
But how these users think that Microsoft should improve internal testing is even more interesting.
“Force Microsoft employees to use only Microsoft devices and services,” the title of the suggestion reads, adding that this way “they can feel what we feel and things can be improved quickly.”
Most employees already use Microsoft products
And yet, it’s a well-known fact that Microsoft employees already use products developed by the company, including PCs, tablets, and smartphones powered by Windows Phone. They might not do it for testing purposes, but they do have the devices.
In February 2014, when Microsoft appointed Satya Nadella as the new CEO of the company and all employees attended an ad-hoc conference to listen to the first speech of their new leader, it was probably the biggest number of Windows Phones that we had at the same time in a single room ever.
Almost every Microsoft employee has a Windows Phone or a Surface, and while it’s true that some use iPhones or Android devices, it’s only because they need to test apps or see what others have to offer in order to better improve Microsoft’s products.
And yet, this doesn’t necessarily mean that this user suggestion doesn’t have a point. Better internal testing would indeed help and some Patch Tuesday rollouts are living proof that such a thing is necessary. The company rolled out botched updates several times in 2014 and plenty of computers were broken down just because something went wrong during installation.
Microsoft is indeed trying to do that with new products, as Windows 10 for phones preview needs more time to reach users just because the company wants to test it internally first, so it’s probably a matter of choice. What’s going to be? Faster releases and more bugs, or slower releases and fewer bugs?