Aug 3, 2011 11:41 GMT  ·  By

Microsoft has been offering a free trial of Dynamics CRM 2011 Online since earlier this year, and is now also providing guidance designed to help customers get the best out of their testing. The Cloud flavor of Microsoft Dynamics CRM 2011 went live in January 2011, with a free 30-day online trial still available even at the time of this article.

Richard Choi, CRM Technology Specialist at Microsoft pointed out that customers taking advantage of the free Dynamics CRM 2011 Online trial might also find useful the CRM 2011 Online Test Drive Guide.

The CRM 2011 Online Test Drive Guide is a Word 2010 document which can be downloaded free of charge courtesy of the Microsoft Dynamics CRM Online team.

“The CRM 2011 Online Test Drive Guide is a high level guided tour of the application to try and help you get the most out of your 30-day trial experience,” Choi stated.

“This guide will take you through key steps in a methodology that leads to a successful experience which starts from initial setup, to using Microsoft Dynamics CRM 2011 Online (CRM 2011) with your data. Within this guide “Helpful Links” have been put in place to quickly take you to resources that will demonstrate the “how to” while using CRM 2011.”

The guidance provided by the software giant is in no way limited to the document offered as a free download.

In fact, the Redmond company points to a range of additional resources, including videos, downloads and online content. Customers taking advantage of the guide in tandem with the CRM Online trial are bound to find the links provided by Microsoft helpful.

“Many of the “Helpful Links” links have been selected directly from the Resource Center module in CRM 2011. There are many more links in the Resource Center that give additional guidance on topics, it is always recommended to search on a topic in the Resource Center for additional help,” Choi added.