14 DAY TRIAL // Although Service Pack 1 for Windows 7 should install seamlessly, considering the amount of time it spent in development, there are bound to be users running into problems. One example involves “Installation Was Not Successful" errors. Such failed installation error messages can happen on both Windows 7 and Windows Server 2008 R2, Microsoft reveals.
The Redmond company even put together some guidance designed to allow affected customers to troubleshoot the issue.
According to the software giant, there are two causes most commonly generating “Installation Was Not Successful" errors in relation to the deployment of Windows 7 SP1 RTM and Windows Server 2008 R2 SP1 RTM:
“•An inconsistency in the Windows Servicing Store. The Windows Servicing Store is a feature that is required to successfully install the service packs.
“•A program on your computer, such as an antivirus or antispyware program, is interfering with the installation of the service pack.”
Microsoft’s advice is to have users try again, after they either run a troubleshooter or the System Update Readiness Tool , or after disabling any security programs installed on the machine.
In order to run the Windows Update troubleshooter, customers will have to hit Start and enter “troubleshooter” minus the inverted commas in the search box. In order to resolve any issues they might have they need to select the Fix problems with Windows Update option under System and Security.
In addition, the System Update Readiness Tool is also available to deal with any glitches that could impede the deployment of service packs.
In certain scenarios, security solutions present on a PC might block an upgrade from installing, especially considering the major changes that a service pack introduces.
If disabling the antivirus doesn’t work, users can try something as radical as uninstalling their security solution altogether, and installing it back once SP1 is deployed.