Customers say their hair gets caught in the seams

Oct 4, 2014 09:01 GMT  ·  By

Users keep finding faults in the iPhone 6, while the media rejoices over the emergence of a new “gate.” Apparently, the handset is not as “seam-less” as Apple would have you believe.

Early adopters of the iPhone 6, mainly long-haired women and bearded men, are complaining about their hair getting caught in the seam between the front glass and the aluminum enclosure.

They call it #hairgate

Users immediately took to Twitter, the place where every voice apparently gets heard, reporting the issue with the #hairgate hashtag. Not surprisingly, now the media calls it an issue of its own. Considering the number of reports on Twitter, this one’s also widespread.

“My hair keeps getting caught in the microscopic seam between glass and aluminium on my iPhone 6,” writes Kavan (using the Twitter handle @KavKilledKenny).

User Paul Peavler says, “The seam on my iPhone 6 where the aluminum meets the glass is definitely catching my hair and pulling it out.”

Some were apparently so overwhelmed by the problem that they actually returned their phones to Apple, asking for a refund.

First world problems?

The problem isn’t typical to the iPhone 6, though. Various other handsets, including the Samsung Galaxy Note 4, also have design particularities that cause hair to get stuck in the enclosure. However, with the iPhone 6 barely arriving to market, it’s obvious why these reports are flooding the Internet.

One could call this a mere annoyance that you could live with, but you have to be in the person’s shoes to really know how much it affects your usage of the phone. After all, you don’t want to develop a fear towards your most intimate gadget.

iPhone 6 can’t catch a break

Between #bendgate and #hairgate, the iPhone 6 appears to be beleaguered right from the start. However, it’s worth noting that these reports are not uncommon. The people reporting these issues are merely upset that they got an unsolicited bonus tweezer with their purchase. Had the phone been less expensive, you’d have heard a lot less of these complaints.

If history is any indication, these reports will either fade away quickly or they’ll mushroom into a whole new PR fiasco for Apple. There’s a good chance Apple has tested it for these issues too, as it did with the bending, radio reception, and other things that are needed to get the phone past quality control.

However, if the frequency of these occurrences is not negligible, then we fear the worst for Apple’s newborn smartphone.