Mobile phone maker Motorola has recently delivered a new software solution for their first Android-based handset, the Motorola Cliq. The software update 1.3.18 was released over-the-air for all users of a Cliq on T-Mobile, and it seems that the firmware created a lot of issues, tough it was supposed to solve others.

When announcing that a new software update was available for the Motorola Cliq, and that users should download it over the air, Motorola also said that one should expect to see “improvements to the Motorola CLIQ's battery life, touch screen sensitivity, GPS performance, and other functions.” However, a wide range of T-Mobile customers are already reporting on the forums that there are a lot of issues the new solution created, and that some of them are rather serious problems, it seems.

Among the issues Cliq owners are reporting on the forums, we can count a problem with the date/time, (set at 31 December 1969 and cannot be changed); problems with the touch keyboard; force close error for Google Voice; issues with the text messages; Gmail, calendar and contacts are also not syncing; or battery life problems. At the same time, there are also some reporting that, following the update, the following message was received, “Error Signing Into account: There is a problem with the clock on the device. Please contact customer service.”

According to the mobile phone carrier, they are aware of the situation and are working on resolving the problems as soon as possible, “Thanks everyone for informing us on what the latest Motorola Cliq OTA update has brought to light. We want to let everyone know that we have been reading your comments, and we hear you. We have forwarded your concerns to the appropriate people and are working hard on them. As of now, we advise you not to Master Reset your phone if your OTA update did not download or if you are experiencing issues at this time.” The next firmware update for Cliq should fix the issues and, hopefully, it won't be too long before users receive it.