Although Apple has recently improved its .Mac service, which had been sub-par for quite some time, European customers are still not happy due to continuing issues regarding transfer speeds.

Apple's .Mac service is intended to be an extension of the desktop space with online tools that integrate with the company's iLife and Mac OS X software. European users of the service have been complaining for quite some time about the speed limits of the service, which are far below those encountered by users of the service in the United States. It would appear that for some reason Apple is crippling the transfer speeds for its European customers and they are not happy about it at all. It would seem that while transfer from the iDisks take place at full speed, downloads from European iWeb web sites as well as galleries are throttled down to 80KB/sec.
Users experiences while traveling overseas as well as experiments done with proxy servers indicate that US .Mac users always get maximum transfer speeds.

Not surprisingly, European customers are quite angry and there is a growing dissatisfaction with the company, not only over the .Mac service. Other issues such as the iTunes Store pricing, which in some cases is far more expensive than that in the US, limited iTunes content, as well as the prices of Apple hardware and the delayed arrivals of new products all leave Europeans feeling like second rate customers.
Although Apple has not made any official comment on the .Mac transfer speeds, they need to do so quickly as ignoring dissatisfied customers will only make matters worse. Already .Mac subscribers have posted dozens of queries online and many of them are reporting that previous queries on the same topic have been deleted by Apple. Other state that the .Mac service transfer speeds have always been crippled in Europe, but that previously it was not as visible, due to the overall slower network connections.