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Error: Windows Vista Is Not Responding - Close Program?

Or wait?

By Marius Oiaga, Technology News Editor

31st of July 2007, 12:14 GMT

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Right... With Windows Vista, Microsoft is turning away from the traditional blue screen of death and onward to more humorous error messages. Just take a look at the screenshot towards the bottom of this article, in order to get an idea of what I am talking about. It is an error message for Windows Vista that reads: "Microsoft Windows Operating System is not responding." And users are given two possibilities. They can either "Close the program" or "Wait for the program to respond." But of course, "if you close the program, you might lose
information."

Personally, I never had to deal with such an error message on my copy of Windows Vista Business. As a matter of fact, my Vista did not blue screen up until now. Not even a single time. So what can go so wrong as to completely render Windows Vista unusable? "This is not a great dialog experience. Do I want to have this dialog close my OS? This was while I was running an internal tool, so hopefully this doesn't happen (much) for customers, but I found it funny," revealed James Manning, the author of the screenshot.

What can possibly be the outcome of closing down the Vista program? In this context, it seems that the most basic, and perhaps one of the main ways to recover functionality of older versions of the Windows platform, has survived into Windows Vista... Although Microsoft praised its latest operating system for the built-in diagnostics, self healing and tuning features, the restart remains the main solution for a plethora of Windows problems, and Vista makes no exception to this rule.

Should you?
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Still, presenting such an error message to users is disconcerting to say the least. And as much as blue screens are frustrating and traumatic, at least they completely take the user out of the equation. The Vista has stopped responding error not only informs of the obvious, but also offers no real alternative, especially when waiting for the operating system to regain functionality is equivalent to wasting time.

One detail worth mentioning is the fact that Manning produced the error with the help of a third-party application. Although users tend to blame reliability issues on the operating system, sometimes you have to consider the whole context. And it might not be Vista, it could be a program that you were using.

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Windows Vista | error | Microsoft
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Good (3.4/5) 13 vote(s)    

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User opinions:


Comment #1 by: Renee on 24 Apr 2008, 01:05 GMT reply to this comment

I receive the above error message extremely frequently in Word, Excel and Powerpoint. Have Windows Vista Ultimate and Office 2007 - but need to save in a previous version in order to be able to share documents with many of my co-workers & friends. What can I do about this? Wrote to the Microsoft Office newsgroups twice with absolutely no response. Ran the diagnostics and it said there was nothing wrong.


Comment #2 by: Geschke Mike on 02 Jun 2008, 15:00 GMT reply to this comment

My windows are not closing when i click in the red box in the right hand corner as a matter of fact nothing in that corner is working what should i do?


Comment #3 by: kenn on 09 Oct 2008, 12:49 GMT reply to this comment

i've abit upset with windows vista. i was editing a video from a freeware when i bought the com and suddenly it didnt respond it showed the same thing close program or wait for it to respond. if u click wait for it to respond, it'll never respond forever. it's annoying and i don't know what to do. it doesn't happen to windows xp. and the worst thing is microsoft aint doing nothing bout it. they didnt check carefully before putting windows vista in the market...


Comment #4 by: Cengiz Aytemir on 01 Dec 2008, 18:27 GMT reply to this comment

Why spend time and money in testing if you can have 90% of the world to test it for u?

I've just installed Linux as a second OS and eventually I will stop using Windows. Windows is history for me.


Comment #5 by: Justin on 18 Jun 2009, 06:48 GMT reply to this comment

I dont have the option to wait for it to respond it only says close the program and check for a solution.
Could someone give me some advice please?


Comment #6 by: Matt on 26 Jul 2009, 14:18 GMT reply to this comment

I get this error as windows is loading. Is there a fix?? I'm using Vista Home Premium x64. Any help would be greatly appreciated.


Comment #7 by: T.K.Ganguly on 14 Sep 2009, 06:06 GMT reply to this comment

I have purchased a note book abt an year ago with Windows Vista. For the last few days it is constantly going into "Not Responding" mode. When I do Ctrl+Alt+Del the screen is going blank with Caution Mesg : Logon process failed due to security....
Failure- Security
On saying OK the screen is freezing. In this situation there is nothing but to shutoff by pressing the power button
I have recently downloaded Windows Service Pack....in case that is any reason.
I must admit that I am not a computer expert or have formal qualification in this....
Can some one help advise please?

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