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Error Recipe: Vista SP1, USB Optical Disc Drive and Resume from StandbyA hotfix is available |
By Marius Oiaga, Technology News Editor
16th of July 2008, 12:57 GMT
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Windows Vista Service Pack 1, a USB optical disc drive and the process of resuming a computer from standby are the perfect recipe for a Stop error message, according to Microsoft. Essentially, a computer running Vista SP1, or even the plain vanilla version of the operating system that is resuming from Standby while connected to a USB optical disc drive will produce either the STOP: 0x000000E4 (parameter1, parameter2, parameter3, parameter4) or
the STOP: 0x0000000A (parameter1, parameter2, parameter3, parameter4) error messages.
"The parameters in the error message vary, depending on the configuration of the computer. This issue may occur on a computer that is running Windows Vista, Windows Vista Service Pack 1 (SP1), or Windows Server 2008. Not all '0x000000E4' or '0x0000000A' Stop errors are caused by this problem," Microsoft explained.
Windows Vista SP1 and RTM versions, as well as all the flavors of Windows Server 2008 are affected by the issue. However, Windows XP SP3 or earlier releases, as well as Windows Server 2003 on the server-side, are apparently not impacted in the least. Microsoft has a resolve in place, but it requires Vista and Windows Server 2008 users to contact Microsoft directly in order to access the hotfix.
"A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem described [above]. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix," Microsoft added. Traditionally, if the issue is not widespread, and does not affect the vast majority of Windows users, the Redmond company will not produce a fix designed for delivery through Windows Update. All Windows hotfixes are in the end introduced into upcoming service packs for the operating system if they fail to evolve into updates, which, apparently, is not the case here.
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