14 DAY TRIAL // Microsoft’s cloud products started to register increased adoption all around the world, and the latest company to have considered them as a great opportunity to drive cost reduction is EmpireCLS.
Alan Bourassa, EmpireCLS Worldwide Chauffeured Services’ chief information officer, chose to enhance the company’s cloud service offering by bringing them to Microsoft’s Windows Server, something that should result in increased revenue.
The service, called BeTransported.com, is currently powered by Microsoft’s System Center 2012 and Windows Server 2008 R2 with Hyper-V, the Redmond-based software giant announced.
EmpireCLS’ dispatching service could prove a great option for over 13,000 ground transportation companies all around the world, Microsoft notes.
The software as a service (SaaS) model that the company chose to offer through a public cloud should increase to account for 40 percent of the company’s revenues within the next three years.
“Anything we can do to streamline and automate IT tasks and eliminate human effort speeds up our service to the business and makes us more successful,” Bourassa said.
“With Windows Server and System Center our IT staff has more time to sit down with the business and strategize new products and services. When the business asks, ‘Do we have capacity for a new business like BeTransported.com?’ we can unequivocally say ‘Yes!’”
Through EmpireCLS’ proprietary dispatch and reservation system, dispatchers can easily assign the right car and driver, while also being able to monitor their progress through GPS and using real-time traffic updates. Moreover, they can deliver an invoice as soon as the assignment is complemented.
The company adopted System Center 2012 to make changes to its virtualized data center and turn it into a private cloud environment, dedicated to its core chauffeur service business.
As soon as it put the cloud environment in place, the company used a part of it for launching a public cloud environment, which then resulted in the creation of BeTransported.com.
“These new services are enabling us to grow our business and would not have been possible without a cloud environment,” Bourassa said. “Microsoft did a very good job of creating one integrated toolset to help companies deploy a private cloud infrastructure with automated, orchestrated processes.”