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Home > News > Webmaster > Yahoo News

May 30th, 2007, 07:42 GMT · By Bogdan Popa

Dude, What Happened with My Yahoo Mail Account?

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The error returned by Yahoo Mail
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Although I'm not a Yahoo Mail fan, every once in a while, I use the Sunnyvale company's product to communicate with my friends. Today, while I was trying to send a message through Yahoo Mail, the service returned me a weird error: "To protect you, your account has been suspended from sending, saving, and receiving mail for
up to 48 hours." There is only one question: why?! In the recent period, I used Yahoo Mail to send a small number of messages, up to 5 per day. However, besides the error's title that says "Unusual Activity Detected", there is no additional information about the problem. I am really curios as to what the unusual activity was, since my Yahoo Mail activity was pretty inexistent.

Obviously, there is not much to do than wait for 48 hours until my Yahoo Mail account is enabled and I'm allowed to send, receive and save messages. Until then, let's analyze this message a bit and try to guess the cause. As a Yahoo Answers user sustains, the common reasons for this suspension are the viruses or address spoofing that makes the Sunnyvale company block your account. As I already said, my activity was quite inexistent so I'm not sure if this is the reason.

Maybe the spam messages that invaded my account were blocking it and caused the suspension. As you know, Yahoo Mail has pretty weak filters that are not able to block all the unsolicited messages sent to our inboxes. However, I am the lucky owner of Yahoo Mail with Yahoo Messenger and obviously with unlimited storage size, so I believe the attachments of the spam messages are not the problem.

In the past, several users encountered the same problem, their account being suspended after some other persons tried to guess their password. As a protection system, Yahoo blocks the account after the owner of that particular account types a wrong password for a certain number of times.
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READER COMMENTS:


Comment #1 by: gishpuppy on 30 May 2007, 14:43 UTC reply to this comment

Yahoo! Mail asked me to type in codes to prove I was not a computer. I proved I could change my email provider instead.


Comment #2 by: Damien LaGoy on 26 Apr 2008, 06:10 UTC reply to this comment

Been there, done that.

Simple explanation after hours on the phone with Yahoo! until I got a tech who knew what was wrong.

Yahoo! Mail is, in theory, unlimited for storage, however there is still a macro in the system that they are still unable to get out. As it was explained to me, this macro (the old name for a virus) runs around the system and when it detects a large amount of email going into your inbox, it automatically suspends the account "due to unusual activity".

The easiest way to fix this is to first empty your bulk and trash, then go into your sent items and start deleting. Afterward, go back to your inbox, and I'm willing to bet that your account is back to normal.

This is what happened while the tech was on the phone with me.
I have to keep an eye on it when my computer is in the shop or it happens again.

Hope this helps.

~Damien

Comment #2.1 by: mbl on 19 Mar 2011, 07:56 GMT

I hope your solution still works as I've had my account suspended 4 time this week. I also contacted yahoo support on the phone which was of no help and filled out the form in the yahoo help area, and never received an answer.

Comment #2.2 by: natalie on 13 Aug 2011, 05:23 GMT

thanks for your advice about emptying bulk and trash and deleting sent mail.
it worked.


Comment #3 by: Makhan Lal Sarda on 22 May 2008, 10:33 UTC reply to this comment

My mail account has been suspende for 48 hours from 18.05.2008 for Unusual Activity Detected from sending, saving, and receiving mail.
I am ata loss when this 48hours will over.
I am very much disturbed for not getting any mails.
Would you please help me for normal mails.
Thanks.

Comment #3.1 by: blackhawke369 on 29 Apr 2010, 14:43 GMT

Even tho this happened in 2008, I would like to know the outcome. What happened since this is happening to me now.


Comment #4 by: John WRight on 29 Apr 2009, 03:48 UTC reply to this comment

I have lost yahoo as my home page; and I cant get my yahoo mail anymore or even getting connected to yahoo


Comment #5 by: John on 13 May 2010, 00:23 UTC reply to this comment

It did not work after 48 hrs...fruitless customer service calls...
read this thread...deleted everything in my inbox, sent, thrash, draft, spam folders...
logged out and logged back in...
then everything worked again...

Thanks...


Comment #6 by: R Khan on 06 Aug 2010, 14:19 UTC reply to this comment

It really works, Thanks buddy

Comment #6.1 by: bongdapogi on 17 Aug 2010, 08:35 GMT

also worked for me! Thanks man!


Comment #7 by: Kelly on 28 Sep 2010, 14:44 UTC reply to this comment

Yahoo suspended my account and will not give me an explanation as to why. They are very uncooperative. I suggest anyone else having this problem should file with the San Jose BBB. Here's the link:

http://sanjose.bbb.org/BusinessFind.aspx?Target=c'

Yahoo's corporate address is
Yahoo! Inc.
Corporate Headquarters
701 First Avenue
Sunnyvale, CA 94089
408-349-3300

I also filed a complaint online with the FCC. I also contacted CNN and asked them to do a story since I am having NO LUCK.


Comment #8 by: Name: Odd on 09 Dec 2011, 12:26 UTC reply to this comment

I think you should not make all these changes all the time! The programs
are running and serving good all the time so why all these changes without
notices? As I cannot enter my Yahoo account, use "odd.ulvad@getmail.no".
If this is not possible for you, I must let my Yahoo-account go. Thank you for
all the years you WERE IN SERVICE!


Comment #9 by: Name: Odd on 09 Dec 2011, 12:30 UTC reply to this comment

I think you should not make changes all the time ! It is only to the benefit
of the "doer" not the "user"!


Comment #10 by: BrentwoodMarine on 06 Feb 2012, 03:35 UTC reply to this comment

I don't like alterations up dates to my yahoo.com account I hate relearning new programs when I am comfortable don't * with me

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