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Dude, What Happened with My Yahoo Mail Account?Your account has been suspended |
By Bogdan Popa, Security and Search Engines Editor
30th of May 2007, 07:42 GMT
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Although I'm not a Yahoo Mail fan, every once in a while, I use the Sunnyvale company's product to communicate with my friends. Today, while I was trying to send a message through Yahoo Mail, the service returned me a weird error: "To protect you, your account has been suspended from sending, saving, and receiving mail for
up to 48 hours." There is only one question: why?! In the recent period, I used Yahoo Mail to send a small number of messages, up to 5 per day. However, besides the error's title that says "Unusual Activity Detected", there is no additional information about the problem. I am really curios as to what the unusual activity was, since my Yahoo Mail activity was pretty inexistent.
Obviously, there is not much to do than wait for 48 hours until my Yahoo Mail account is enabled and I'm allowed to send, receive and save messages. Until then, let's analyze this message a bit and try to guess the cause. As a Yahoo Answers user sustains, the common reasons for this suspension are the viruses or address spoofing that makes the Sunnyvale company block your account. As I already said, my activity was quite inexistent so I'm not sure if this is the reason.
Maybe the spam messages that invaded my account were blocking it and caused the suspension. As you know, Yahoo Mail has pretty weak filters that are not able to block all the unsolicited messages sent to our inboxes. However, I am the lucky owner of Yahoo Mail with Yahoo Messenger and obviously with unlimited storage size, so I believe the attachments of the spam messages are not the problem.
In the past, several users encountered the same problem, their account being suspended after some other persons tried to guess their password. As a protection system, Yahoo blocks the account after the owner of that particular account types a wrong password for a certain number of times.
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| Rating: |
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Good (3.3/5) |
6 vote(s) so far |
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User opinions: |
| Comment #1 by: gishpuppy on 30 May 2007, 14:43 GMT |  reply to this comment | Yahoo! Mail asked me to type in codes to prove I was not a computer. I proved I could change my email provider instead. |
| Comment #2 by: Damien LaGoy on 26 Apr 2008, 06:10 GMT | reply to this comment | Been there, done that.
Simple explanation after hours on the phone with Yahoo! until I got a tech who knew what was wrong.
Yahoo! Mail is, in theory, unlimited for storage, however there is still a macro in the system that they are still unable to get out. As it was explained to me, this macro (the old name for a virus) runs around the system and when it detects a large amount of email going into your inbox, it automatically suspends the account "due to unusual activity".
The easiest way to fix this is to first empty your bulk and trash, then go into your sent items and start deleting. Afterward, go back to your inbox, and I'm willing to bet that your account is back to normal.
This is what happened while the tech was on the phone with me.
I have to keep an eye on it when my computer is in the shop or it happens again.
Hope this helps.
~Damien |
| Comment #3 by: Makhan Lal Sarda on 22 May 2008, 10:33 GMT | reply to this comment | My mail account has been suspende for 48 hours from 18.05.2008 for Unusual Activity Detected from sending, saving, and receiving mail.
I am ata loss when this 48hours will over.
I am very much disturbed for not getting any mails.
Would you please help me for normal mails.
Thanks. |
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