The Japanese company won't apologize for shipping DLC on the disc and charging for it

Apr 6, 2012 00:51 GMT  ·  By

Capcom has started addressing the complaints forwarded by fans to the Better Business Bureau, saying that, in its view, there’s no difference between offering new content through downloadable methods or just by putting it on a game’s disc and unlocking it at a later time.

Capcom fans were outraged to see that new content for the recently released Street Fighter X Tekken fighting game is already on the game’s disc, despite the fact that the Japanese company will only release it in the next few months.

As such, many started forwarding complaints to the Better Business Bureau, hoping Capcom will change its strategy with future titles.

Unfortunately, judging by a statement made by Capcom about this issue via CinemaBlend, it seems that the Japanese company won’t actually make any modifications to its DLC delivery methods.

Instead, Capcom explains to gamers how content already present and locked on the disc is no different than the one delivered through online services.

"While Capcom is sorry that some of its fans are not happy about the chosen method of delivery for the DLC, we believe that this method will provide more flexible and efficient gameplay throughout the game's lifecycle," the statement said.

"There is effectively no distinction between the DLC being ''locked'' behind the disc and available for unlocking at a later date, or being available through a full download at a later date, other than delivery mechanism."

While this statement may make some sense at least from a business standpoint, lots of gamers were upset because if the content was already completed, then perhaps it would’ve made sense to actually include it in the game, instead of locking it until a later time.

Capcom begs to differ, and explains that Street Fighter X Tekken already delivered a great experience, so the extra missing content doesn’t detract from its entertainment value.

“SFxT has an enormous amount of content, fully developed and available for play and enjoyment immediately on-disc. Given the 38 characters available for full play, as well as multiple play modes, SFxT provides great value for all players from day one,” it added.

Given these statements, it’s unlikely that videogame companies like Capcom will stop their unfair DLC strategies.