14 DAY TRIAL // The release candidate of Microsoft’s System Center 2012 Service Manager – Exchange Connector 3.0 is now available as a free download.
The tool was released with the option to connect System Center 2012 Service Manager to Exchange, so as to offer various capabilities, such as processing incoming emails related to incidents, change requests, service requests, and more.
In addition to offering support for other types of work items, the System Center 2012 Service Manager – Exchange Connector also provides the option to send notifications from the console.
The new Exchange Connector 3.0 was released with support for only System Center 2012 - Service Manager.
According to Microsoft, the new flavor of the tool comes with a variety of bug fixes inside, while also providing the features and capabilities that have been initially included in the connector.
On top of that, there are also some new features to take advantage of, including support for Microsoft's Office 365. Other new features are:
- Support for impersonation so you can now have multiple Exchange connectors monitoring different mailboxes each with their own unique configuration - Each user in the To/CC of each email is added as a Related configuration item to the work item - The Exchange Web Service URL to connect to can be configured instead of relying on auto discovery - Works with service requests - Any kind of work item can be created from a template – incident, service request, etc. - Update problem records - Much more detailed logging - Detailed event log logging is turned off by default - The email itself can be optionally added as an attachment to the work item
The Connector comes with support for Windows 7, Windows Server 2008 R2, Windows Server 2008 Service Pack 2, and is compatible with System Center 2012 - Service Manager and Exchange 2007 SP3 or Exchange 2010 SP1.
The new System Center 2012 Service Manager – Exchange Connector 3.0 Release Candidate is available for download from Softpedia as well, via this link.