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Despite Critics, There Are No Plans to Revert the Google News Redesign

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July 5th, 2010, 15:16 GMT| By Lucian Parfeni


The new single-column design is being criticized by some users
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Google News got its first redesign since launch last week and the changes are pretty significant. The layout of the page has been altered dramatically and several features have been changed, removed or replaced. Google focused on a couple of main themes with the redesign, better sharing options and better personalization. But the redesign has not been received well by a portion of the users and they’re pretty vocal in their dislike.

While it’s pretty clear that the critics don’t like the new design, it’s less clear what about it they don’t agree with. Mostly, it seems that Google News users don’t like the new single column news feed and want to go back to the previous, multi-column layout with all of the sections separated. This approach was preferred by users as it gave them a quick overview of the top stories in the sections they were interested in.

With the new design, all stories are listed in order and the sections mixed. The complaint is that this makes the stories harder to scan through, understandable since the user has to scroll down the page to see all of them.

A smaller complaint has to do with the customized news sections and the surfacing of stories based on the user’s interests. This is intended to make the stories retrieved more relevant to the users, but some are saying that it kills the serendipity aspect of the old design.

Google’s support forums are filled with complaints and many are saying that they are looking for alternatives to Google News. Up till now, Google has made it pretty clear that it has no intention to undo the changes or offer an option for the old design.

Massive redesigns like this always tend to attract a number of critics, usually vocal ones. The ones that actually like the changes aren’t going to flood comment sections and forums with praises, so the discussion is usually one-sided. The recent YouTube overhaul, which also introduced a new design, was equally panned by some users. Despite the backlash, Google stuck to its guns and there doesn’t seem to be any measurable dip in YouTube’s audience.

The Google News redesign, which has been in testing for several months, has been the target of criticism from the get go, yet Google carried on and eventually launched it for everyone. Presumably, this was done after a large enough number of testers were pleased with the changes. Unless a significant portion of Google News users suddenly stops visiting the site, Google is unlikely do anything more drastic than small tweaks and adjustments.
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User opinions:


Comment #1 by: leonard on 05 Jul 2010, 16:28 GMT reply to this comment

TO GET THE OLD GOOGLE NEWS LAYOUT: SWITCH THE MODE TO CANADA ENGLISH


Comment #2 by: jon on 05 Jul 2010, 22:46 GMT reply to this comment

I've really given the new, *improved* Google News a chance, but I hate it. Used to be just the top stories, now tons of extraneous nonsense. I've switched to http://news.ask.com/news, which is much closer to the simple, uncluttered, just the news that I'm looking for.


Comment #3 by: me on 06 Jul 2010, 10:23 GMT reply to this comment

Google is vehemently going the way of the Dodo bird;

And, just as the Democratic Liberals in Congress and other legislatures are doing, they are acting against our vocality.

If they continue, People will just move on to other site and service providers.

I've begun using Startpage.com (nee ixQuick)
if they offer encrypted mail, well, ...

Comment #3.1 by: Chrisc on 06 Jul 2010, 13:15 GMT

Wow. Some people can drag their politics into ANYTHING. Waaah.

But back to reality: Both NewsCred and iCurrent may have better options, though I'm still playing with both to get things in the order I prefer. Ask.com isn't a total fail, either. Google News falls completely into the epic fail category now.

I'm still going to USE YouTube when I need to find footage of something... but that doesn't mean I've grown to like THAT redesign, either.

Finally, somebody needs a proofreader: "...they’re pretty vocal in *they’re* dislike"? Really?


Comment #4 by: Mr. Google on 06 Jul 2010, 17:11 GMT reply to this comment

Vee vill TELL you what you like!


Comment #5 by: Rob on 06 Jul 2010, 20:11 GMT reply to this comment

Google has made it pretty clear that it has no intention to undo the changes ?

Well - thousands of former users have made it pretty clear that we're not going to undo our decision to go elsewhere.

Screw Google and their attitude. I'm outta there.

Rob


Comment #6 by: sweasyf on 08 Jul 2010, 22:47 GMT reply to this comment

I've deleted my Google toolbar, changed my homepage to ask.com/news and am investigating other news sources. I'm not ready to kill gmail yet, but I'm looking at alternatives there as well. I really like a customizable news page as my 'home' page. Who knows, I may even end up on Bing.


Comment #7 by: Coast on 09 Jul 2010, 06:19 GMT reply to this comment

I used Google Chrome browser and homepages Google Search Web, Google Image Search, and Google News. I was in and out of those three Google webpages ALL DAY LONG.

But thanks to their screwup with the Google news redesign.

I will never be using their three primary webpages again. And will close both gmail accounts.

How can Google be so f** arrogant and CLUELESS!?

SO PISSED OFF I CANNOT SEE STRAIGHT!


Comment #8 by: wilner on 10 Jul 2010, 05:06 GMT reply to this comment

I just switched to Bing News, instead. Nice to use another news besides Google. Was getting tired of it besides. Bing News is not bad, despite the poor reputation of Microsoft. Try it. You can still use Google for searching.



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