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Delta Airlines to Give Up on Its Windows Phone App Because “Almost Nobody Uses It”

One more Windows Phone app that won't get new updates

Apr 22, 2015 04:34 GMT  ·  By
The app allowed users to track their flights
   The app allowed users to track their flights

They say the lack of apps is one of the biggest problems for Windows Phone right now, and although Microsoft is making big efforts to address this, it seems that more and more companies decide to give up on their WP apps these days.

The latest big name following the same trend is Delta Airlines, a company that has until now showed a lot of love for Windows Phone and Microsoft tablets but that is planning to abandon its application currently available in the phone store.

The Fly Delta app, released in 2011 and supposed to help customers get information on flights straight from their Windows phones, received the last update earlier this year as the company is no longer willing to release any other improvements in the coming months. It won't be removed, but no other updates would be delivered.

Only a few people use it

In a statement offered by Delta itself and published by WindowsCentral, the company says that the main reason for giving up on this app is the reduced usage on Windows Phone, which obviously makes it a waste of time and resources to invest in more updates for this specific platform.

"Thank you also for reporting these issues. Unfortunately, we have not been updating the app for Windows Phones because the usage level is less that 1% of the total app usage. There are no plans to update it in the near future. We regret any inconvenience and frustration this may have caused,” the company said.

Delta is not the only big name stepping away from Windows Phone as Bank of America did the same earlier this year. And yet, Delta Airlines is one of the companies that actually invested in Microsoft products in the past, switching to Microsoft Surface 2 tablets for in-flight use and buying Lumia phones to be used by its staff for various activities.

Of course, this could be a terrible loss for Microsoft as the company still struggles to bring more apps in the Windows Phone Store, but luckily, with the release of Windows 10 that would change. Universal Windows 10 apps would work on all devices, so building such a piece of software would make more sense since it runs on PCs, tablets, and smartphones at the same time.