The popular Delta airline company issued a warning after many of their customers began receiving phishing emails in which they were alerted on the purchase of tickets they didn't actually solicit.
ZDNet came across one of these fake emails which turn out to be almost perfectly designed to imitate a message that would come from the legitimate company.
Since only the most important links point to the phishing website and no obvious grammar or spelling mistakes are made, anyone could be easily fooled into believing that the email is actually genuine.
“These emails claim that you have purchased a Delta ticket, a credit card has been charged and/or an invoice or receipt is attached to the email. If you receive one of these emails, do not open the attachment as it may contain potentially dangerous viruses or harm your computer,” reads Delta's
advisory.
They also reassure customers that they're credit cards were not in any way affected, unless of course individuals fell for the scam, situation in which they should immediately contact their bank.
“Be assured that Delta did not send these emails, and our customers’ credit cards have not been charged by Delta as a result of the emails. These emails did not originate from Delta, nor do we believe that any personal information that you provided us was used to generate these emails. We will continue to post updates on this page as additional information becomes available.”
Individuals are advised to take the following steps when confronted with the malicious campaign:
- change the PIN number to the SkyMiles account and monitor the account for any misuse;
- be assured that the emails were not sent by Delta Air Lines;
- never click on the link in the email and never open any attachments;
- delete the email from the inbox;
- call the airline company at 1-888-750-3284 for further information.
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