A few workarounds are available for those affected by the new glitch

May 2, 2014 14:14 GMT  ·  By

Dark Souls 2 on the PC has just received a patch via the Steam platform, apparently successfully fixing the White Screen crash experienced by quite a few players, although the Black Screen problem still persists.

Dark Souls 2 came out for the PC last week, and almost immediately fans of the challenging role-playing game made by From Software started complaining about different crashes, issues, and bugs.

What's more, almost all of them included game-breaking problems, like crashes at start-up or unrecognized input from mice, keyboards, or controllers. As you can imagine, while many players got quite angry with the whole problem, some started thinking of workarounds and publisher Bandai Namco even highlighted some of them on the official forums.

Now, the company has confirmed that a patch has been rolled out for Dark Souls 2 on PC, which should fix the crash situation that displayed just a white screen when entering the game. Unfortunately, it seems that some instances of the problem are persisting.

"A patch has been released and has fixed the White screen Crash for the majority of people. However some users are still reporting having the same crash," the company said on the forum.

What's more, for some who got rid of the white screen crash, a new black screen one has replaced it when starting a new campaign.

"Others, on the other hand, can now launch the game but are stuck in a black screen when they attempt to start a new game. This is due to them not being able to load the intro video."

As of right now, there are two different workarounds available for those encountering the Black Screen crash, depending on their Windows operating system and their configurations.

First up, those who have an OS without the Windows Media Player application should install it as soon as possible.

"This is for the Windows 8.1 N Edition users. They may be required to install Windows Media Player in order to play the intro video," the studio said.

Another workaround involves uninstalling different codec packs on that PC.

"Go to the Windows Configuration Screen. Click on "Programs and Components.' Search for any "Media Codec' or 'K-lite codec pack' installations. Select the Codecs and uninstall them. Once again uninstalling these is at your own risk."

You can expect another patch to appear in the following weeks but, until then, quite a few problems are still persisting.