14 DAY TRIAL // Now that Facebook has launched Look Back to help people take a trip down memory lane as it has celebrated its tenth anniversary, people are really interested in seeing these movies.
Josh Berlin, a personal trainer from Missouri, wanted to do the same thing – he wanted to see his son’s Look Back. The sad part, however, was that his son had passed away and he couldn’t access his account.
After emailing the company and trying to get their attention on the matter with no answer, he became frustrated. So he put together a video that he posted on YouTube, where, in true fashion, it went viral, garnering over 570,000 views since yesterday, especially after ending up on Reddit.
He finally managed to get the attention of Facebook. Not only will they send him his son’s video, but they’re going to put one together personally, giving more attention to detail. Furthermore, this has pushed them to take a look at things a bit differently to see how families with loved ones can be helped, Berlin said.
“The response is overwhelming. We just wanted to see a 1 minute vid. We’re going to get that vid. FB contacted us and they’re going to work on that vid. I want to thank everyone, for your support. I didn't know what to expect from this but it was worth a try,” reads a comment he posted for the video.
He also explained that Jesse, his son, passed away at 21 years old from natural causes.
Look Back videos go through a user’s important moments, such as life events. They take out the most viewed pictures, the ones that were most appreciated and try to create an accurate image of a user’s life on Facebook since they joined.
The surprise has been a pleasant one and users everywhere have been sharing their own on the platform.
