Corsair has just announced that it has identified several hardware issues that affect the stability of the Force 3 high-performance SSD, so the company has recalled all the affected drives to replace them free of charge.
According to Corsair's customer support, these problems range from BSODs and BIOS detection errors to random freezes and RAID failures.
The drives can only be fixed by replacing the drive's PCB and firmware and these issues don't affect the 240GB version of the SSD.
Corsair described all the problems they are having with the Force 3 in an e-mail sent earlier today to the
Legit Review website:
“Over the past several days, we have analyzed issues associated with the stability of our recently released 120GB Force Series 3 SSD (Corsair part number CSSD-F120GB3-BK).
“Our review has identified that a significant percentage of these drive do not operate to specification. The solution will require changes to both the SSD firmware and the hardware components of the SSD itself.
“We’ve worked closely with our partners to determine a root cause but there is no single issue at fault. I’m sure you’ll have questions about how this could happen but we can only say that our production test did not catch this combination of issues and we have implemented multiple corrective actions, involving both firmware and hardware, and are confident we have resolved all currently known issues.
“This is our fault, our production tests didn’t catch the issue before the drives were shipped to the consumer and we take full responsibility for our products, which is why we’re asking for them to be returned and will be picking up return shipping.”
Customers who have bought a Force-3
SandForce-based drive need to follow the instructions that have been published on the Corsair forums (
here) if they want to qualify for a replacement.
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