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June 2nd, 2012, 10:24 GMT · By

CloudFlare Reports Breach, UGNazi Takes Credit

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CloudFlare hacked by UGNazi
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A few hours ago, CloudFlare issued a statement admitting that hackers managed to gain access to the email accounts of Matthew Prince, the co-founder and CEO of the company.

“This morning a hacker was able to access a customer's account on CloudFlare and change that customer's DNS records. The attack was the result a compromise of Google's account security procedures that allowed the hacker to eventually access to my CloudFlare.com email addresses, which runs on Google Apps,” Prince explained.

He believes that the attackers somehow “convinced” Google’s account recovery process to add an arbitrary recovery email address to his personal Gmail account.

“The password used on my personal Gmail account was 20+ characters long, highly random, and not used by me on any other services so it's unlikely it was dictionary attacked or guessed,” he added.

The most interesting fact, according to Prince, is that his account had been protected with a two-factor authentication system.

After analyzing the incident, Google’s security team has determined that “a subtle flaw in the recovery flow” of certain accounts allowed the hackers to compromise the account.

This is where UGNazi steps in. The hackers claim that Prince and Google are both wrong.

“Nah. There’s no way you can social engineer a Google App. I don’t know what he was talking about. We did get in his emails though: matthew@cloudflare.com and mprince@gmail.com,” Cosmo told Softpedia.

“We got into their main server. We could see all customer account information, name, IP address, payment method, paid with, user ID, etc. and had access to reset any account on CloudFlare,” he said.

Furthermore, the hackers plan on selling all the information they obtained on Darkode.

You may be wondering why CloudFlare is a target of the controversial group. We asked, and the response is: "the owner Matthew Prince thinks it’s secure. It’s obviously not, implying we got access into the main CloudFlare server today."
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READER COMMENTS:


Comment #1 by: Molly on 02 Jun 2012, 11:48 UTC reply to this comment

These guys are just awesomest hackers I have ever seen!


Comment #2 by: Ken on 02 Jun 2012, 12:33 UTC reply to this comment

UGNazi can only lie so many times. After the third or fourth time people stop believing everything they say.


Comment #3 by: scared on 02 Jun 2012, 15:12 UTC reply to this comment

did they also get all payment information? i'm worried about my credit card numbers...

Comment #3.1 by: Matthew Prince on 02 Jun 2012, 20:31 GMT

CloudFlare's payment systems are designed to ensure our servers never touch credit card information. Credit card data is posted directly to a secure payment processor and never passes through our servers. Even a full breach of our systems would not expose existing customer credit card numbers.

In this case, we have performed a full audit of all our systems. We see no evidence of a breach of our core systems, and there appears to have been only one customer account that was accessed. As I posted in the incident report on our blog, the breach was to Google's systems which we use for email:

http://blog.cloudflare.com/post-mortem-todays-attack-apparent-google-app

This is not to downplay the seriousness of the situation. Our email contains a number of sensitive pieces of information including in some instances all the pieces of data the hacker alleges to have (e.g., customer IP addresses are attached to support tickets; types of credit cards, although not the credit card numbers themselves, are attached to billing receipts; etc.). We are reviewing Google's logs to determine exactly what email messages were accessed. We will continue to update the incident report on our blog as we learn more.

Matthew Prince
Co-founder & CEO, CloudFlare
@eastdakota

Comment #3.2 by: flam316 on 03 Jun 2012, 00:58 GMT

No, they didn't.

Comment #3.3 by: CloudFlare on 03 Jun 2012, 22:01 GMT

Hi Comment#3,

No credit card numbers have been compromised. Please read our full post about what has happened here: http://blog.cloudflare.com/post-mortem-todays-attack-apparent-google-app


Comment #4 by: bored, slightly aroused on 02 Jun 2012, 19:46 UTC reply to this comment

whoopty * doo. You didnt like pedophiles sharing their 'collections', so what do you do? You OBVIOUSLY take down a website too stupid to count to 5. Boy, arent you big * meech.

How about you actually expose and help capture these pedophiles instead of * with a website frequented by 13 year olds?


Comment #5 by: Dan on 03 Jun 2012, 07:07 UTC reply to this comment

People forget that, at its core, CF is not a "security company" but mainly a CDN provider. Security wise all they really do is simple bad bot detection and (irregular) redirection of your DDos traffic; if they got bandwidth do "spare" and only until their network gets overcrowded.
Today you can find cloud services that will provide you with a full fledged PCI compliant cloud WAF + CDN acceleration + also such simple DDos mitigation.

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