14 DAY TRIAL // Microsoft's in it deep. Xbox 360s are still scratching discs and this time, as InformationWeek reports, Xbox 360 owners Christine Moskowitz and Dan Wood have filed a class action lawsuit at the U.S. District Court for Southern California. The lawsuit alleges that the Xbox 360 has a series of technical issues that result in the unnecessary scratching of game discs, at no fault from the user, of course. "The suit is seeking not less than $5 million in damages for Xbox 360 buyers affected by the alleged glitch," as the site informs.
"Microsoft improperly and/or negligently manufactured the Xbox 360 console in a manner that causes the expensive game discs ... to be scratched, rendering the games unusable," reads the lawsuit, according to 1UP.com. The company has recently announced that they'll be expanding the machine's warranty to three years, as a form of saying "we're sorry for the high failure rate." The thing is, the warranty doesn't cover scratched discs.
It is a well known fact that Microsoft's Xbox 360 is not entirely "theirs." In fact, practically none of the important parts inside the machine is the company's. The possible explanation for all the faulty machines came from an EB Games store manager (who wished to remain anonymous) who believed that the multiple companies involved with the 360, are the ones that provided faulty or incompatible parts. It's either that or simple incompatibility.
As he put it, Microsoft practically doesn't own anything in the 360: "With the Xbox 360 there are so many companies that have their finger in the pie and it could be contributing to the high failure rate. It's the only machine where the company that's branded on it, Microsoft, doesn't actually own everything in the device."
Of course, it's going to take more than just a couple of malfunctioning 360s to win a lawsuit, but rest assured, at the rate these reports are coming in, there will be many others following Christine Moskowitz's and Dan Wood's example.