14 DAY TRIAL // Sony has issued a new statement concerning the broken or faulty PlayStation 4 units that have been reported in recent days, confirming that their number is quite low, around 0.4% of the consoles that have been shipped to date.
The PS4 was finally released after a lengthy wait in North America on November 15 by Sony, and it is getting ready to debut in Europe on November 29.
Unfortunately, while the console did go on to sell 1 million units in just 24 hours, the number of broken devices, serious issues, or firmware errors has increased exponentially in the last few days.
At first there were complaints from customers who won advanced PS4 units in different contests and then the PlayStation Network went down on launch day leaving new console owners without the possibility of installing the system software update 1.50.
Afterwards, special errors, like the blinking or pulsing blue light of death appeared.
Sony has now offered a new statement to IGN confirming that all these issues are isolated incidents that are the norm when talking about new hardware launches.
"A handful of people have reported issues with their PlayStation 4 systems. This is within our expectations for a new product introduction, and the vast majority of PS4 feedback has been overwhelmingly positive. We are closely monitoring for additional reports, but we think these are isolated incidents and are on track for a great launch," the company said.
What's more, Sony has even gone so far as to confirm that only 0.4% of the PS4s that have been shipped to stores were faulty.
"There have been several problems reported, which leads us to believe there isn’t a singular problem that could impact a broader percentage of systems. The number of affected systems represents less than .4% of shipped units to date, which is within our expectations for a new product introduction."
Even so, considering 1 million PS4 units were sold in North America in just 24 hours, 0.4% means around 4,000 consoles were broken.