The issue exists in Windows 7 and Windows 8.1

Apr 21, 2015 09:17 GMT  ·  By

Botched updates are slowly becoming parts of our lives, but this time one of the patches that Microsoft released as part of its monthly rollout breaks down Google Search in Internet Explorer 11.

As weird as it might sound, yes, that’s indeed an error and is very unlikely to be caused by Microsoft, although we admit that sticking to Bing in Internet Explorer could indeed be helpful for the Redmond-based tech giant.

But it appears that users who install KB3038314, the very same patch that fails to install on some Windows 7 64-bit computers, are experiencing a very weird issue that blocks Google from being added as a search provider in Internet Explorer 11.

Posts on TechNet reveal that, if you launch IE11 and head over to the add-on window and attempt to add Google Search, it doesn’t work as it should and the browser fails to provide any kind of error or message when clicking the “Add” button.

“I see the button wants to run a javascript, so I go back in add this site to trusted sites, thinking that will allow it to run.  Close browser, re-open, try again, same outcome .... NOTHING,” one user explained.

Just uninstall KB3038314

‘So how are we supposed to get Google Search working again in Internet Explorer 11?’ you might ask. It’s really simple. All you need to do is to uninstall KB3038314 completely until Microsoft comes up with a fix or provides a revised version of the patch that allows Google Search to be used again in Internet Explorer 11.

The same issue exists on our PCs as well, so it’s pretty clear that this might be a widespread issue, and given the fact that KB3038314 is also causing installation problems on other Windows 7 systems, Redmond would better pull it until all errors are fixed.

In the meantime, if you haven’t installed this particular patch yet, you better wait a little bit longer because it appears to be causing quite a lot of problems on Windows computers.