Incompatibility between the two products makes browser unusable

Jul 11, 2013 14:03 GMT  ·  By

Google Chrome users running Avira protection software on their systems have trouble using the latest version (Chrome 28) of the browser under a specific circumstance.

Avira confirmed that the glitch does not occur on account of the signature updates as it has already been reported by other sources but because of an incompatibility between Google Chrome 28 and Avira Browser Security component.

The company detailed the problem today in a blog post that also provides a workaround. This consists in disabling IPv6 support in Internet Protection module; restarting the system is required for the change to take effect.

This setting is not enabled by default, though, and the company informed that the development team is working to find a solution at full throttle.

Disabling the Web Protection is also effective, but the action is not recommended since it would deprive the system of an important layer of security.

Avira products are available for download here.