14 DAY TRIAL // It’s well known that most telecoms companies record the phone calls their customers make. However, these calls should never be made public, especially since in many cases, they can contain sensitive information.
The Age reports that Australian telecoms services provider IF Telecom inadvertently made public a number of recorded voice contacts. The files were discovered via a simple Google search by an expert who didn’t want to be named.
The audio files contained the conversations between business managers and IF Telecom operators. During the phone calls, the business managers handed over information such as their name, position, the business’s name, date of birth, driver’s license number, expiry date, address and business phone number.
Spreadsheets containing similar information have also been identified.
After being contacted, the company’s representatives said they were not aware that the information was publicly accessible via a Google search.
They claim that the files were uploaded to an FTP server, which they believed was secure.
The files have been removed from the publicly accessible page and an investigation into the matter has been launched.