Customers to get cash payment for replacement adapters

Nov 9, 2011 10:29 GMT  ·  By
Example of a "T" style MPM MagSafe Adapter which exhibits a strain relief issue
   Example of a "T" style MPM MagSafe Adapter which exhibits a strain relief issue

Apple has begun informing original owners of certain Macs with a standalone MagSafe MPM-1 (“T”) Power Adapter that they could be entitled to benefits under a class action settlement.

The customer’s ‘journey’ begins on Apple’s Support site, where the Mac maker informs that users who have received a notice that referred to Apple's Adapter Replacement Program are targeted by the information included in said document.

The basic idea is that “Apple may provide customers a replacement adapter if the power adapter shows signs of strain relief.”

Whether or not the MagSafe is in warranty, customers can take the product to an Apple Authorized Service Provider or Apple Retail Store for evaluation and replacement.

“Pending the results of evaluation, you may or may not be eligible for a replacement adapter free of charge,” Apple outlines. “Signs of accidental damage would negate any coverage. Be sure to bring in the computer used with the adapter; it is required to process potential adapter replacements,” says the company headquartered at 1 Infinite Loop, Cupertino, California.

Those who wish to learn more about the cash payment for replacement adapters are directed to www.AdapterSettlement.com.

There, users are provided with a detailed notice and claim form package that will facilitate obtaining the proper compensation.

“The settlement will provide a cash payment if you are the original owner (by purchase or gift) of certain Apple MacBook or MacBook Pro computer models (“Subject Computer”) or separately purchased an Apple 60W or 85W MagSafe MPM-1 (“T”) Power Adapter (“Adapter”), your Adapter showed signs of Strain Relief Damage, and you purchased a Replacement Adapter within the first three years following the initial purchase of the Subject Computer or Adapter,” reads the document.

If the court approves the settlement, customers may be entitled to one of several types of cash payments, “depending on whether you purchased your Replacement Adapter during the first, second or third year following the initial retail purchase of the Subject Computer or Adapter.”