Apple Reviewing iCloud Processes for Resetting Account Passwords

After Wired’s Mat Honan saw his iCloud account hacked, the Apple blogosphere went into a frenzy about the insecurity of Cupertino’s web suite of services. Even co-founder Steve Wozniak said the implications were major. Now, Apple has a few things to say about what happened.

Wired magazine, the current employer of technology editor Mat Honan (who previously worked at Gizmodo), said it talked to Apple directly about its security policy. Spokesperson Natalie Kerris told the publication, “Apple takes customer privacy seriously and requires multiple forms of verification before resetting an Apple ID password.”

Speaking about this particular case, Kerris said, “the customer’s data was compromised by a person who had acquired personal information about the customer. In addition, we found that our own internal policies were not followed completely.”

At the moment, Apple is actively reviewing all of its processes for resetting passwords to iCloud accounts, “to ensure our customers’ data is protected,” according to the Apple spokesperson.