14 DAY TRIAL // Certain 64GB and 128GB flash storage drives used in 2012 MacBook Air systems may fail, according to Apple. The company is now recalling these systems to replace the SSDs free of charge, to avoid data loss.
These affected systems were sold between June 2012 through June 2013, Apple says, and they’re waiting with their arms wide open to replace your storage medium, free of charge.
“Apple or an Apple Authorized Service Provider (AASP) will replace affected flash storage drives, free of charge,” reads a support document posted online yesterday.
Customers looking to see if their drive may be affected are told to “go to the Mac App Store, click on Updates and choose the MacBook Air Flash Storage Firmware Update 1.1.”
“The firmware update will test your drive to see if it is affected. You will be directed back to this page for next steps if needed,” Apple explains.
If you find that your drive is indeed affected, Apple recommends that you refrain from installing new software (anything from OS updates to new applications), back up your data, and send in your Mac for repairs. The Cupertino tech giant outlines the replacement process as follows:
“If your MacBook Air has an affected flash drive, please contact one of the Apple service providers below to schedule an appointment to get your drive replaced:
Apple Retail Store - Set up an appointment with a Genius. Apple Authorized Service Provider - Find one here. Apple Technical Support - Contact us for local service options.”
After getting back their Mac, customers will be able to reinstall the OS that shipped with their laptop by visiting the Mac App Store.
“Any other applications or other data should be restored from the back up that you made before the replacement,” Apple says.
Users who have paid for a repair or replacement due to this issue will be offered a refund.