Dec 8, 2010 08:44 GMT  ·  By

A purported email from Apple’s CEO indicates that MobileMe, the $99-a-year cloud service, will see major improvements next year, including better file syncing across devices.

An Apple fanatic, the MacRumors reader who allegedly had an email conversation with Steve Jobs, is becoming increasingly frustrated by the functionality of Apple’s rather expensive service, noting that the service is making it very difficult for him/her to stay inside Apple’s ecosystem.

The conversation, as published by the aforementioned rumor site, can be found below.

Q: I love my iPad and iPhone4 and am a huge fan of yours and all that Apple does. I desperately want to stay inside of Apple'e ecosystem as much as possible.

However, MobileMe is making it very difficult for me to do so. Unreliable/unpredictable syncing, creating duplicate entries (sometimes scores of them), etc. It's almost unusable.

And I know from forums (including Apple's own support boards) that I am not the only one experiencing these very real and frustrating problems.

Please tell me it will get better, and soon?

A: Yes, it will get a lot better in 2011.

Sent from my iPhone

Apple has recently made one MobileMe feature - Find My iPhone - free to iOS 4.2 customers, further fueling rumors that the Mac maker is planning to make the entire service free.

The company is known to have big plans with a “server farm” located in North Carolina.

If Steve Jobs’ purported statement is to be believed, the data center will undoubtedly be used to improve the MobileMe experience, perhaps even with the addition of new features.

Available for roughly two years now, MobileMe is the replacement of .Mac (dot Mac). MobileMe automatically pushes new email, contacts, and calendar events to the customers’ iPhone, Mac, and PC, so their devices always stay in sync.