14 DAY TRIAL // As you may have already heard, Apple has kicked off a free-repair program for MacBook Pros sold between 2011 and 2013 with faulty hardware leading to distorted or scrambled video, no video with the computer switched on, or random reboots.
If that’s you, visit Apple’s instructions page and sign up your Mac for a free repair. Now here’s another interesting part: if you’ve taken matters into your own hands and paid for servicing, you may be entitled for a refund.
Ring them up
In the Support document detailing the MacBook Pro Repair Extension Program for Video Issues, Apple says that it has begun reaching out to customers “who paid for a repair either though Apple or an Apple Authorized Service Provider to arrange reimbursement.”
If you paid for a repair that you think was due to the issues listed above but haven’t been contacted, Apple says to give them a call.
To qualify for the refund, you’ll need to provide evidence that you paid hard cash to fix one of the issues listed as “Symptoms” in said support document. Your Mac will be covered only if it was shipped between February 2011 and December 2013.
Only these models are being serviced: MacBook Pro (15-inch Early 2011), MacBook Pro (15-inch, Late 2011), MacBook Pro (Retina, 15-inch, Mid 2012), MacBook Pro (17-inch Early 2011), MacBook Pro (17-inch Late 2011), MacBook Pro (Retina, 15 inch, Early 2013).
The program will run three years from the original date of sale of your computer. The newest Macs will be serviced until February 27, 2016. Apple carefully outlines that the program does not extend the standard warranty coverage of the MacBook Pro.
Currently only United States and Canadian customers can benefit from the program. In a week from now, Apple will announce new countries where affected users can benefit from the free repair or refund.