14 DAY TRIAL // Apple has been hit with a lawsuit by an Alabama resident named Jessica Alena Smith, the owner of an iPhone 3G. The person filed the complaint on Tuesday, alleging that Apple's new iPhone model boasts unacceptable performance and reliability, contrary to what the ads say - that it's "twice"-everything than the old model.
And let's not forget "cheaper," which, isn't all that true either, since you will most likely have to go with a big data plan, if you're going to use all the hefty features of the device.
According to the abcNews report, the suit alleges that Apple's smartphone is actually much slower than advertised. In fact, the device, at least in Jessica Alena Smith's case, was prone to dropping calls.
"Apple sold these devices on the promise that they were twice as fast as the pre-existing phones and that they would function properly, on the 3G network," Jonathan Kudulis, an attorney with Birmingham, Alabama-based Trimmier Law Firm, told the aforementioned news source. Trimmier is the firm representing the Alabama-based plaintiff, Jessica Alena Smith.
Since the complaint was only filed recently, Apple hasn't been officially served with the lawsuit yet, Kudulis says. An Apple spokesperson did, however, note that Apple does not comment on pending litigation.
An older BusinessWeek report reveals that the Infineon chipset used to provide 3G connectivity in the iPhone is likely the cause of the said issues. Forced to keep up with the immense data consumption of the device, the connectivity is poor or lost in some cases. Other sources cited in the report say that Apple has been so conservative with the software settings that the device cannot accurately determine whether the 3G signal and bandwidth are sufficient to support the features using it.
iPhone users had hoped that, with the release of iPhone software 2.0.2, the 3G connectivity issues would be resolved. As it turns out, most users are still experiencing dropped calls and slow web accessing times.