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August 30th, 2010, 11:05 GMT · By

Apple Currently Unable to Address iPhone 4 Proximity Sensor Issue

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The proximity sensor found on the top front side of the iPhone 4 is visible to the naked eye with the white version of the device (highlight ours)
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The iPhone 4 proximity sensor issue acknowledged by CEO Steve Jobs in July is still posing problems for Apple technicians, with Apple Australia spokeswoman Fiona Martin confirming that the company is yet to issue a software fix.

A report by 9to5mac informs that Apple Australia’s chief exec, Tony King, is set to make a rare public appearance at a local conference.

The site draws a line between this and the proximity sensor issue experienced by multiple iPhone 4 users out there, noting that the company’s ‘down under’ wing has confirmed Apple’s inability to come up with a fix as of yet.

It links to The Sydney Morning Herald which reports that Apple Australia spokeswoman Fiona Martin acknowledged the company was still struggling to roll out a patch.

As for King, he will appear before the media as part of a ten-member panel of Tasmanian tech firms.

His speech will be focused on innovation and the mobile industry, according to the same source.

The proximity sensor problem is widespread, with hundreds, if not thousands of iPhone 4 out there reporting similar scenarios - sensor fails to turn off the touch-screen as the user puts the phone to his / her ear, resulting in accidental command input.

Users claim that this issue is particularly annoying because it causes them to touch the “end call” button as they accidentally touch the screen with their cheek.

Others complaining over at Apple’s Discussions forum are frustrated because of muted calls, or other accidental commands.

The problem was acknowledged by Apple chief executive officer, Steve Jobs, during a July 16 press conference which, ironically, was focused on another problem typical to the iPhone 4 - antennagate.

While that problem appears to have been addressed, the proximity sensor issue remains unresolved.

Some reports, however, say that iOS 4.1 developer betas appear to have the problem isolated and, in certain cases, fixed.

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READER COMMENTS:


Comment #1 by: Blackhole on 30 Aug 2010, 11:36 UTC reply to this comment

What about the 3GS users who updated to iOS4.0.x and have now got phones which reboot a few minutes into calls?

More publicity is needed for this problem -- there is a thread on Apple's support forum which has over 80 pages of people complaining about this problem, yet Apple seem happy to ignore it.

Please, please let others know about this issue!


Comment #2 by: bob on 30 Aug 2010, 12:51 UTC reply to this comment

It doesnt matter really, i and everyone I know has already returned their iPhone 4 and returned to earlier versions.

Apple never had this problem from day one. And it ruins the iPhone 4 handset.


Comment #3 by: tarek4u on 30 Aug 2010, 17:23 UTC reply to this comment

i am waiting for this i phone4 , 3 moths ago and still hopping that apple will solve the problems of antenna soon [not by the ugley case] to stay on top of smart phones as i hope


Comment #4 by: KramitDfrog on 31 Aug 2010, 23:39 UTC reply to this comment

Android, ah, how I love you.


Comment #5 by: Monarch on 02 Sep 2010, 07:36 UTC reply to this comment

Well here is another issue Apple seem to be trying to dodge. Let's see has there really been anything they have said they will fix..
The only way Apple will ever fix anything is if all of you stop buying the product. I am amazed at the amount of people who went out and purchased the iphone4 after all the bad press..
Reception,camera,proximity sensor..etc...
No wonder they won't fix it all the cool people with their new iPhones can't be wrong..
Stop buying and start returning... Then see how quickly they will fix the issues..

And yes you can return them..NOT FIT FOR PURPOSE...


Comment #6 by: Andrew on 02 Sep 2010, 20:51 UTC reply to this comment

its disgraceful they even, sold a half baked faulty product in the first place. dont they do testing anymore. oh thats right.. its a buisness and its all about the money.
"its an apple it just works" lol no it dont.


Comment #7 by: istari on 13 Sep 2010, 15:00 UTC reply to this comment

PROXIMITY SENSOR IS NOT FIXED!!!!!! UNBELIEVABLE!!!!!! I am so tired of this phone…Facetime and retina display and processor speed and all of that are just bogus trade-offs if the damned thing can’t even work as a phone. SO STUPID!!! Yet every time I try to bring it up in forums, it’s amazing how religiously fanboys defend their god. APPIC FAIL!! Check out my video: http://www.youtube.com/watch?v=KPcQ-cYg8iA and tell me what YOU think…

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