The Mac maker also claims to have traced the issue to the battery supplier

Oct 19, 2009 09:58 GMT  ·  By

Apple has posted / updated a Support article on its website admitting that, “In very rare cases, batteries in the iPod nano (1st generation) sold between September 2005 and December 2006 may overheat and prevent the iPod nano from working and deform it.”

Titled “iPod nano (1st generation): Rare cases of battery overheating,” Support article TS2099 holds more information regarding the issue, as well as advises owners of this particular iPod model to contact AppleCare, if their Apple media player presents the same symptoms.

“Apple has determined that in very rare cases, batteries in the iPod nano (1st generation) sold between September 2005 and December 2006, may overheat and prevent the iPod nano from working and deform it,” Apple begins addressing owners of the aforementioned iPod models. “Apple has received very few reports of such incidents, and the issue has been traced to a single battery supplier. Additionally, there have been no reports of such incidents with any other iPod nano model,” the Mac maker adds.

“If your battery shows signs of overheating, such as discoloration or deformity, stop using the iPod nano immediately and contact AppleCare as soon as possible for further assistance,” the company headquartered in Cupertino, California says. “Any iPod nano (1st generation) customers who have experienced their battery overheating or have concerns about the battery should contact AppleCare for a battery replacement,” Apple stresses, also instructing customers on how to identify their iPod model.

Identifying an iPod nano (1st generation)

- iPod nano (1st generation) has the following characteristics: It has a plastic front and a silver metal back (later iPod nano models have a metal front and back); - Unlike other iPod nano models, it only comes in white and black.

Apple’s “iPod nano (1st generation): Rare cases of battery overheating” Support document (TS2099) is located here. Have you had any overheating issues with your iPod? How about those of you owning an iPhone – any strange behavior associated with an overheated device?