App Store Outages Continue Updated

“There are no reported issues at this time,” says Apple’s System Status page

Despite stating that there are “no reported issues” with the iOS and Mac App Stores, Apple’s digital distribution venues have continued to experience outages in Southeastern Europe for over 24 hours. [See update below]

Between 10 AM yesterday and 10 AM today, Apple’s App Stores in some territories, including Romania, have been experiencing issues preventing users from accessing and downloading apps.

We reported the outage yesterday morning and the App Stores continue to act up today.

Accessing any app in the iOS App Store often ends with the error: “We could not complete your iTunes Store request. You do not have permission to access the requested resource. There was an error in the iTunes Store. Please try again later.”

The error extends to the iTunes Preview service which displays official App Store listings in a web browser.

Last year Apple redesigned its iCloud status report page to include new services, effectively throwing in every cloud-based product Apple has to offer on a single “system status” page.

There, the App Store and the Mac App Store (which is also experiencing issues) are listed as running fine – designated by a green square with rounded edges. Whenever a service goes offline or is incurring issues, the square turns to red.

No red squares so far, and the iOS and Mac App Store continues to give us headaches.

Late last year, Apple made some radical management changes giving some executives the boot while others climbed the ranks to take on new duties and responsibilities.

Eddy Cue is one of those executives. Sometimes referred to as Mr. fix-it – after Steve Jobs assigned him to repair MobileMe – Cue has recently taken on the additional responsibility of Siri and Maps.

Under his lead, Apple’s entire range of online services are now in one group, which also includes the iTunes Store, the App Store, the iBookstore and everything iCloud.

According to Apple’s October 29 press release announcing the executive shakeup, “This group has an excellent track record of building and strengthening Apple’s online services to meet and exceed the high expectations of our customers.

Update: we've learned Apple is not at fault this time around, but we will continue to look into the matter.


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