The company says the process is taking much longer than anticipated

Nov 26, 2013 12:11 GMT  ·  By

A few weeks ago, Adobe started notifying the tens of millions of users whose details were exposed in a recent data breach. However, it’s taking the company much longer than anticipated to send out all the emails and letters.

According to Reuters, the 2.9 million individuals whose payment card information has been stolen by cybercriminals have already received the letters. However, millions of users still haven’t heard from Adobe.

The file that’s currently circulating online contains the details of over 150 million people. However, the company says that tens of millions of these records contain invalid email addresses or invalid passwords.

Adobe representatives say they’re still trying to determine precisely how many customers are affected. However, an initial count has shown that there are at least 39 million.

Experts warn that the more it takes Adobe to send out the alerts, the more time cybercriminals have to abuse the compromised information.

Interestingly, over the past couple of weeks, I’ve seen a lot of users submitting legitimate Adobe notifications to anti-phishing services. Many people mistake the genuine emails for phishing scams.